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Line 6 - Support
1230 Views 2 Replies Latest reply: Nov 20, 2009 9:06 AM by Line6Miller RSS
sct13 Just Startin' 3 posts since
Oct 19, 2008
Currently Being Moderated

Nov 15, 2009 9:16 PM

Problem with registration

I have been having a problem with this thing asking for registration. Sometimes it works OK and then the next time is tells me it is not registered. Recently I updated "monkey" and it is now taking away the drums (That I paid for!) and not allowing me to save work...I bougt this unit and software from guitar center a little more than a year ago and this problem has been off and on. Now its only in "Demo Mode"  Whats really frustrating is I lost around two hours of recording work. poof... gone!

 

I followed the instructions on Monkey and it still just hands me the same messages. 

  • Line6Miller Line 6 11,613 posts since
    Mar 28, 2006
    Currently Being Moderated
    Nov 18, 2009 4:02 PM (in response to sct13)
    RE: Problem with registration

    Hello,

       

      If you've preveiously saved any of your sessions on your computer then chances are they are still saved somewhere. Updating Monkey would not have erased your sessions. That's not the way it works.

       

      Try searching your computer by session name and see if they come up.

       

      Now, you mentioned you updated Monkey. Is that the only thing you updated? I'm asking because if you were using Riffworks 1 and accidentally updated to Riffworks 2 then yes, your version will be running in Demo mode as RW2 is a paid upgrade.

       

      Can you verify for me if you currently have RW1 or RW2 installed on your machine?

       

      Also, can you tell me what kind of computer you are running on? OS?

       

      Thanks.

       

       

      Line6Miller

  • Line6Miller Line 6 11,613 posts since
    Mar 28, 2006
    Currently Being Moderated
    Nov 20, 2009 9:06 AM (in response to sct13)
    RE: Problem with registration

    Hello,

       

       

      It's been a couple of days since we've heard from you. We're going to assume your question has been answered and close this thread. If you still have questions please feel free to open a new question with us and we will answer your questions accordingly. Thanks!

       

      Line6Miller

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