Skip navigation
Line 6 - Support
1391 Views 3 Replies Latest reply: Nov 23, 2009 4:00 PM by Line6Hugo RSS
Venus2 Just Startin' 1 posts since
Nov 17, 2009
Currently Being Moderated

Nov 17, 2009 9:57 PM

New User enquiry

Hi, we have had the Toneport Ux2 for over 12 months now and have not yet used it till today as been busy working and editing midi files on Cubase; We have mixed down our files to audio  tracks now and I have been told that we should use the Toneport as an interface  between the laptop and our mixer for playing back our music for live performance. I have connected the system as such; from USB on laptop to the USB on the Toneport, then from the two Analog Outs of the toneport to the channel inputs on our soundcraft desk. I have previously connected the laptop directly to the mixer via the headphone output of the laptop and have been able to play the files. However, on connecting the Toneport, we are unable to open the Windows Media Files to play the audio tracks we wish too; I have also tried connecting from the headphones output on laptop to the Line Inputs of the Toneport and have still had no success. Failing this I went to the section on the toolbox to load tracks into Toolbox and play them through there though it wouldnt let me do this either. I know there is something simple and silly that I have overseen but could use some help on this to use our Toneport.

  • Rowbi Expert Line 6 User 7,450 posts since
    Nov 25, 2006
    Currently Being Moderated
    Nov 18, 2009 12:59 AM (in response to Venus2)
    Re: New User enquiry

    have you installed the dreivers for the toneport?

     

    apart from that it should just work with sound coming out of the analog outputs, and your VU meters should be moving.

     

    have you also checked that your tonep[ort is selected in your control panel as the default playback device?  after that restart your audio applications.

     

    you may want to actually go into the bios or device manager in windows to disable your onboard sound card.  this way there's no conflict between the 2 sound cards.

  • Line6Hugo Line 6 6,317 posts since
    Apr 8, 2007
    Currently Being Moderated
    Nov 19, 2009 10:41 AM (in response to Venus2)
    Re: RE: New User enquiry

    +1 to Rowbi's suggestion

     

      Make sure you have installed the drivers and check that the UX2 is set as the default playback device in your computer's control panel.

     

    Have these suggestions been helpful to you?

     

      Regards,

     

      Line6Hugo

  • Line6Hugo Line 6 6,317 posts since
    Apr 8, 2007
    Currently Being Moderated
    Nov 23, 2009 4:00 PM (in response to Venus2)
    RE: New User enquiry

    Hello,

       

      It's been a few days since we've heard from you. We're going to assume your question has been answered and close this thread. If you still have questions please feel free to re-open this thread or create a new question with us and we will answer your questions accordingly. Thanks!

       

      Regards,

       

      Line6Hugo

       

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • Correct Answers - 5 points
  • Helpful Answers - 3 points