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2387 Views 7 Replies Latest reply: Nov 25, 2009 11:43 AM by Line6Andy RSS
mrvlhs Just Startin'
mrvlhs
44 posts since
Feb 13, 2009
Currently Being Moderated

Nov 16, 2009 8:29 PM

UX1 MIC INPUT NOISE

Hello

 

My MIC entrance in my UX1 makes a lot of noise for itself, even if i have nothing plugged to it!!

 

Here are the printscreens (again, nothing plugged into MIC)... the noise is, as you can imagine, quite a lot, especially because the only way of hearing myself decenlty without licking the microfone is pushing up the gain up to almost 10dB.

 

0dB -http://img254.imageshack.us/img254/3525/micgain0db.jpg 7dB - http://img10.imageshack.us/img10/4386/micgain7db.jpg8dB - http://img8.imageshack.us/img8/5582/micgain8db.jpg9dB - http://img84.imageshack.us/img84/1223/micgain9db.jpg10dB -http://img10.imageshack.us/img10/4806/micgain10db.jpg

 

 

Please note the noise is independant from the setup i choose, it appears in the dry input as you can see. My guitar input works perfeclty, without any noise, wich makes this even stranger

  • mrvlhs Just Startin'
    mrvlhs
    44 posts since
    Feb 13, 2009
    Currently Being Moderated
    Nov 19, 2009 4:35 AM (in response to mrvlhs)
    Re: UX1 MIC INPUT NOISE

    3 DAYS WENT WITHOUT LINE6 SUPPORT. GREAT!!!!!!!!!!!!!!!!!!

  • mrvlhs Just Startin'
    mrvlhs
    44 posts since
    Feb 13, 2009
    Currently Being Moderated
    Nov 19, 2009 5:40 PM (in response to mrvlhs)
    Re: UX1 MIC INPUT NOISE

    I would appreciate some help from line6

  • Line6Andy Line 6
    Line6Andy
    4,345 posts since
    Jun 5, 2006
    Currently Being Moderated
    Nov 20, 2009 3:41 PM (in response to mrvlhs)
    RE: UX1 MIC INPUT NOISE

    Hello,

       Have you tried a different cable, microphone, or location to see if this changes anything?  You can also check the following documents for more recording information:

       

      http://line6.com/community/community/studio/recording_setup?view=documents

       

      Please let us know if you need further assistance, or close out the ticket as “answered” if your situation has been resolved.

    • mrvlhs Just Startin'
      mrvlhs
      44 posts since
      Feb 13, 2009
      Currently Being Moderated
      Nov 20, 2009 6:04 PM (in response to Line6Andy)
      Re: RE: UX1 MIC INPUT NOISE

      No of course it hasnt been solved!!!! You take all these days to post a copy/paste answer?!?!?!

       

      If you read the problem you would have known it's NOT from the cable. NO CABLE IS ATTACHED

       

      Also it's not a problem of location since the noise happens in any computer anywhere

       

      None of those documents help. I want REAL HELP

  • Line6Perry Line 6 Support
    Line6Perry
    6,868 posts since
    Dec 26, 2007
    Currently Being Moderated
    Nov 23, 2009 11:18 AM (in response to mrvlhs)
    RE: UX1 MIC INPUT NOISE

    Hi,

       

      Based on your last reply, you indicate that you've tried it on different computers in different locations. Assuming you had the latest USB drivers and POD Farm 1.11 installed on all these different systems AND tried all USB ports only the get the same behavior with the UX1's MIC1 input (sans cable) getting the noise issue, your UX1 has a hardware issue internally.

       

      Our new product warranty of UX1's are replacement within the first 90 Days of new purchase... in the country that the unit was purchased. If you bought this UX1 in Portugal and are still within the first 3 months of purchase, please contact:

       

      Americo Nogueira, Lda

      R. Norton de Matos, 712

      4405-671 Gulpilhares

      Vila Nova de Gaia

      Portugal

      Phone: +351 22 730 0650

      Fax: +351 22 730 0659

       

      Regards,

      L6Perry

  • Line6Andy Line 6
    Line6Andy
    4,345 posts since
    Jun 5, 2006
    Currently Being Moderated
    Nov 25, 2009 11:43 AM (in response to mrvlhs)
    RE: UX1 MIC INPUT NOISE

    Hello,

       We recommend you contact Line6  UK directly to resolve your situation:

       

      Line 6, Inc.

      4 Sopwith Way

      Drayton Fields Industrial Estate

      Daventry, Northamptonshire

      United Kingdom, NN118PB

       

      Telefon: +44 (0) 1327 302 700

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