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1132 Views 4 Replies Latest reply: Nov 24, 2009 8:43 AM by --Micke-- RSS
--Micke-- Just Startin' 11 posts since
Jan 4, 2008
Currently Being Moderated

Nov 19, 2009 12:18 PM

Guitar Port driver error

Hi,

 

Something is wrong here. When starting Gear Box the message "Ignoring connection to GuitarPort. This device has an incompatable driver installed".

Running GuitarPort as such works, but still displays message "Please upgrade to latest version of GearBox" (allready installed).

Monkey reports driver update from 2.0.0.0 to 3.4.3.8 but after running the update (GuitarPort USB disconnected and connected as required) things doesn't change. The result is the same as above, even the Monkey report even if I just updated.

 

What might be wrong here?

 

This is the installation chain:

 

In bottom my original GuitarPort installation from CD version 1.12

Then the installation of Monkey 1.31

Then upgrade GuitarPort to version 2.01.1

that when opened recommended installation of

GearBox 3.70

 

Anything wrong with this order?

 

Anyhow, it all ends with a GearBox that can play files from inline but doesnt include the GuitarPort input.

Not really what I'm after.

 

Can you please help?

 

Regards

Michael

  • Line6Miller Line 6 11,613 posts since
    Mar 28, 2006
    Currently Being Moderated
    Nov 20, 2009 2:25 PM (in response to --Micke--)
    RE: Guitar Port driver error

    Hello,

       

      The simplest solution to this is to disconnect your hardware and uninstall all Line 6 software from your Add/Remove Programs list in your control panel.

       

      Once you have done that go to http://line6.com/software/ and download Gearbox 3.70. This installer will come with the right drivers and the latest version of Monkey so you only need to download and install that one thing.

       

      Follow the installation and oyu should be all set.

       

      Please let me know if this has been helpful. Thanks.

       

       

      Line6Miller

  • Line6Miller Line 6 11,613 posts since
    Mar 28, 2006
    Currently Being Moderated
    Nov 24, 2009 8:33 AM (in response to --Micke--)
    RE: Guitar Port driver error

    OK. Glad to hear it. You can also bypass Line 6 Monkey all together and go to our software downloads page and download the drivers and install them manually. You may want to try that and see if it works.

       

       

      Line6Miller

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