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Up to Discussions in Spider IV/Spider Online
4727 Views 11 Replies Latest reply: Jan 3, 2010 11:19 AM by theotol RSS
ejm3364 Just Startin'
ejm3364
4 posts since
Aug 23, 2007
Currently Being Moderated

Oct 18, 2009 8:39 AM

Spider lll 150 not working

First it started a clipping sound, then I did the factory rest and it work for 5 minutes then the led screen has 8 bars across it and nothing else lights up or no sound. I have had this amp 2 years and it only has about 20 hours of playing time on it. I always unplugged it when not in use. I hope this can still be covered under warranty because the extra warranty expired 2 months before this problem which figures.

Tags: 150, iii, spider
  • Rowbi Expert Line 6 User
    Rowbi
    7,450 posts since
    Nov 25, 2006
    Currently Being Moderated
    Oct 19, 2009 3:55 AM (in response to ejm3364)
    Re: Spider lll 150 not working

    i believe the 8 black blocks on the LCD is a fault that is still covered for the lifetime of the amp.

     

    check this post, where a line6 tech support person explains: http://line6.com/community/message/80056#80056

  • ejm3364 Just Startin'
    ejm3364
    4 posts since
    Aug 23, 2007
    Currently Being Moderated
    Oct 19, 2009 3:03 PM (in response to ejm3364)
    Re: Spider lll 150 not working

    I just talked to Line 6 and they won't cover the problem. My amp is like brand new and this is crap. I recomend that no one buy Line 6 equipment they sell defective merchandise and will not stand behind their product. This company deserves to be out of bussiness, I will be contacting the better bussiness bureau.

    • Rowbi Expert Line 6 User
      Rowbi
      7,450 posts since
      Nov 25, 2006
      Currently Being Moderated
      Oct 19, 2009 12:29 PM (in response to ejm3364)
      Re: Spider lll 150 not working

      sorry to hear that... I happen to know line6 do usually go the extra mile and cover warranty work even when products are a couple of months out of their warranty... but line6 only puts 1 year warranty on amps I think.  so any extended warranty isn't with line6, it's with the store you bought it from.  so as far as line6 is concerned, your warranty ran out after 12 months... so to be honest as you said it's only just gone wrong, line6 are well within their rights to not cover it...

       

      lets be honest here it's annoying, but if Line6 fixed it for you, they'd have to do the same for everyone, and they would have gone out of business a long time ago, and you'd have no amp because the spider III range wouldn't have ever been invented...

       

      Hang on while I take my worn out car tyres back to dunlop to complain they didn't last longer than 20,000 miles, when my neighbours lasted 25,000...

       

      Rowbi

      • ejm3364 Just Startin'
        ejm3364
        4 posts since
        Aug 23, 2007
        Currently Being Moderated
        Oct 19, 2009 3:02 PM (in response to Rowbi)
        Re: Spider lll 150 not working

        Line 6 should cover it, it has been a known fact they have been having this problem due to their error. They should have had a recall. Line 6 is a terrible company that doesn't stand behind their products when it is their fault. If your tires had a known defect even after the allotted mileage it would be covered I know because I had it happen before.

  • ejm3364 Just Startin'
    ejm3364
    4 posts since
    Aug 23, 2007
    Currently Being Moderated
    Oct 29, 2009 9:40 PM (in response to ejm3364)
    Re: Spider lll 150 not working

    Line 6 decided to cover the part replacement cost I just had to pay for labor, so this is fair. Amp is working fine just hope this new board lasts longer than the last one.

  • Line6Miller Line 6
    Line6Miller
    11,613 posts since
    Mar 28, 2006
    Currently Being Moderated
    Nov 4, 2009 11:36 AM (in response to ejm3364)
    RE: Spider lll 150 not working

    Hello,

       

      Those black bars are a symptom that could be indicative of a few different hardware/component failures. You should contact your local service center and arrange a repair for this device. The warranty on your Spider is one year from the date of purchase so you may have to pay for the repair. It could be just something small like a cold solder connection which is an inexpensive repair.

       

      http://line6.com/support/serviceCenters/

       

      Was this answer helpful?

       

       

      Line6Miller

  • Line6Miller Line 6
    Line6Miller
    11,613 posts since
    Mar 28, 2006
    Currently Being Moderated
    Nov 6, 2009 8:39 AM (in response to ejm3364)
    RE: Spider lll 150 not working

    Hello,

       

       

      It's been a couple of days since we've heard from you. We're going to assume your question has been answered and close this thread. If you still have questions please feel free to open a new question with us and we will answer your questions accordingly. Thanks!

       

      Line6Miller

       

  • theotol Just Startin'
    theotol
    5 posts since
    Mar 30, 2007
    Currently Being Moderated
    Jan 3, 2010 11:19 AM (in response to ejm3364)
    Re: Spider lll 150 not working

    The Spider could not be repaired,so they gave me a new one,Thanx Line-6, for the good service.

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