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iLok General FAQ and Deposit Process

ilok faq deposit pod farm line 6

Q: What is an iLok?
A: The iLok is a proprietary USB hardware dongle that holds licenses for software protected by PACE Anti-Piracy's Interlok.

About The iLok: https://www.ilok.com/ilok.html

Q: How do I activate my POD Farm iLok purchase?
A: After you purchase an iLok-compatible software product from the Line 6 Online Store, you must deposit the license authorization to your iLok.com account and then download the license key to your Pace iLok USB Smart Key by following these instructions.

Deposit Process:
1. Create an iLok account. (If you already have an iLok account skip this step and proceed to the next step. An iLok account and a Pace iLok USB Smart Key are required to complete the activation process. If you do not already have a free iLok account please create one now at iLok.com. If you do not own an iLok device, you will need to purchase one from a retailer).
2. Deposit your license authorization to iLok account. Sign in to Line6.com with the same Line 6 account that was used during your online purchase, and start the deposit from the iLok Deposits Page Line6.com by clicking “Deposit” next to one of the listed license authorizations. This sends the iLok License authorization from your line6.com account to your iLok.com account.

3. Download (Sync) your license to your iLok device. A deposited license becomes visible on iLok.com and can be downloaded into your iLok device by connecting the iLok device to your computer and clicking “Synchronize” from within your iLok account. Details are provided in your iLok.com account.

For additional assistance, please post your question in the POD Farm Support forum.

Transfers:
Purchased iLok Licenses may be “moved” between two iLok devices that are registered in you iLok.com account. Purchased iLok Licenses may also be transferred from you iLok account to another iLok account. Move and Transfer instructions are provided on iLok.com. There may be a nominal fee assessed by iLok.com. Trial and other free iLok Licenses may not be moved or transferred.

Returns:
As stated in the Line 6 Online Store Policy, we cannot accept returns of any purchase containing an iLok License authorization, because the iLok license keys are managed by a 3rd party. If you have experienced a billing or activation issue related to an iLok License purchase, please contact Line 6 Customer Service for assistance.



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