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Pinned  Line 6 Device Factory Reset Procedures

Jun 04 2007 08:37 AM | Line6Tony in General FAQ

Note : This will erase all current presets and restore the factory sounds, so please save your sounds on a second source if necessary.  AMPLIFi 30/75/150/TT : P ress and hold the Master Volume knob and Tone button as you power up the amp....

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Pinned  Power Supply/Battery Specs and FAQ

Nov 07 2006 02:47 AM | Line6Tony in General FAQ

Français Deutsch  en Q: Which power supply works with each Line 6 device?  Q: What are the specs for the Line 6 Power Supplies? DC-1 : (Tone Core Pedals, Pocket POD) 9.6V DC, 200mA, Center Pin: (-). The DC-1 has been discontinued an...

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Pinned  Line 6 Product Repair FAQ

Oct 01 2009 10:20 AM | Line6Tony in General FAQ

Q: M y Line 6 device is malfunctioning. Where can I get it fixed? A: Please check your product Manuals and our Knowledge Base to ensure that your unit is truly malfunctioning before taking the unit to your nearest service center. Also be sure to Re...

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Pinned  Line 6 Product Warranty

Jan 19 2009 04:59 PM | Line6Tony in General FAQ

Please be aware: Your warranty is only valid in the region where you purchased your unit. If you buy your unit in Germany, then you must have the unit serviced in Germany, or within that region. If you live in South America, you will be interacting wi...

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Pinned  Line 6 License Manager FAQ

May 09 2011 12:44 PM | Line6Tony in General FAQ

Line 6 License Manager FAQ
Line 6 License Manager Video Tutorial.

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Corrupt software downloads on some Windows comp...

Feb 23 2016 11:19 AM | Line6Tony in General FAQ

After investigating claims of customers experiencing trouble when downloading software from www.Line6.com/software, we have discovered that Microsoft has changed/updated their methods for validating software downloaded from the internet. http://so...

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Web Store Transaction FAQ

Jan 11 2007 03:23 PM | Line6Tony in General FAQ

Q: I tried to buy something from the web store and was unsuccessful, but I got charged anyway. What's going on? A: What has likely happened is that you are seeing the results of an authorization hold on your credit card. According to Intuit, publishe...

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International Service and Support

Dec 02 2009 12:51 PM | Line6Tony in General FAQ

*Please use Google Translate to read this information in your language.  How do I get technical support for my Line 6 gear? When you have a technical support question, and you can't find the answer in your product's manual (found at http://li...

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Obtaining a Repair RMA from Line 6

Oct 01 2009 08:37 AM | Line6Tony in General FAQ

Do I need a RMA number (Return Material Authorization)? Yes. Line 6 requires that all end users, dealers and service centers have a valid RMA attached to all products shipped to the Line 6 Service Department. We are not responsible for units sent in w...

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Cubase LE License Activation

Sep 30 2016 03:02 PM | Line6Tony in General FAQ

This procedure applies to all qualifying products.



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Cleaning pots and faders

May 11 2016 07:52 AM | Line6Tony in General FAQ

There are a number of products available to clean pots and faders. One is 99% Isopropyl. DeOxit D5 or one of the other Cramolin brand pot cleaners works well. Also, Tri Chem makes/made a plastic safe contact cleaner for pots and there’s Blue Sh...

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Amplifier Troubleshooting

May 11 2007 10:13 AM | Line6Tony in General FAQ

Français. Deutsch.  en If you are having trouble with your Line 6 amplifier, please check the following points before taking your amplifier to your local Authorized Service Center:  Q: I am noticing that I am getting volume/tone chan...

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Line 6 Updater Open GL Error

Aug 31 2016 07:50 AM | line6will in General FAQ

In some cases, you may get an error when attempting to run Line 6 Updater for Windows saying "Open GL 2.0 not supported" This is due to an incompatibility with the graphics protocol in the Updater and your graphics card. You'll need to update your grap...

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How to run discontinued software

May 05 2016 07:41 AM | Line6Tony in General FAQ

Like its predecessors, Windows 10 has a compatibility mode to allow users to run older programs written back when previous versions of Windows were the newest operating system. Right click on the app. Select "Properties". Click the Compatibility tab. U...

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Helpful Resources

Aug 14 2012 01:50 PM | Line6Tony in General FAQ

Here are a few resources Line 6 Customer Support has found to be useful to those new to making music or looking to expand their knowledge.   General http://www.google.com - Line 6 Customer Support believes that the answer to almost any ques...

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Cabinet Connection and Ohm F.A.Q.

Feb 21 2007 02:47 PM | Line6Tony in General FAQ

Deutsch Français  en Q: What are the common ohm ratings for guitar speaker cabinets? A: The common ohm ratings are 16, 8, and 4 ohms. It is important to look at the cabinet inputs to correctly match the rating for your setup to ensure t...

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Product Registration F.A.Q.

Jun 15 2009 01:11 PM | Line6Tony in General FAQ

Deutsch Français   For registered product owners, Line 6 is pleased to provide phone and email support free of charge. If your product is not registered, you still have access to resources that can assist you 24/7: Knowledge Base Video Tutori...

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MIDI: Functionality, Control, and Connectivity...

Nov 07 2006 02:47 AM | Line6Tony in General FAQ

Français Deutsch  Q: What is MIDI? A: MIDI stands for Musical Instrument Digital Interface and is a way for electronic instruments to communicate with each other. For a full definition on MIDI and its applications, check out these links: m...

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Using Line 6's Technical Support System

Mar 26 2012 01:32 PM | Line6Tony in General FAQ

The goal of Line 6's Technical Support System is for all Line 6 users to be able to get the most out of their Line 6 gear. Over the past few years, we have developed our online support system to include not only specific tools to find answers with, but...

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Warning about downloaded tones, patches and pre...

Jan 11 2016 10:18 AM | Line6Tony in General FAQ

Please be aware that downloaded tones, patches and presets that were created by other users have the potential to be corrupted and not work correctly on the target device. Firewall/Antivirus/Internet security applications, Internet/video accelerators a...

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