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Corrupt software downloads on some Windows computers

corrupt software download windows explorer prevent

After investigating claims of customers experiencing trouble when downloading software from www.Line6.com/software, we have discovered that Microsoft has changed/updated their methods for validating software downloaded from the internet.

 

http://social.technet.microsoft.com/wiki/contents/articles/32288.windows-enforcement-of-authenticode-code-signing-and-timestamping.aspx

 

The Smart Screen Feature in Internet Explorer 11 / Edge (see image below) appears to corrupt Windows downloads from our website. When this feature is disabled, the download appears to be fine. We suggest momentarily disabling this feature when downloading from our site. Our web team is investigating changes to our website that would resolve this issue. We advise that you contact our support team via a ticket at www.Line6.com/support/tickets if you continue to have difficulties with our site.

 

Attached Image: smart screen filter.PNG




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