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HELIX Support FAQ
MJSmolenski - Apr 16 2016 07:23 AM
How to update the Helix...
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HELIX and External Expressi...
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HELIX and EXT Amp Controlling
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Lowdown 400/750 HD Series F.A.Q.s and Presetslowdown amp bass faq 400 750 ld
Q: What are the presets on the Lowdown 400/750 HD?
A: The presets are available from the manual download section. If you would like to return your unit to the original presets, please perform a factory reset (see the Lowdown trouble shooting section).
Q: Are there any video tutorials I can view to learn more about the Lowdown?
A: Please see the Lowdown Movies in the product description page.
Q: Is there an editing software that works with the Lowdown amplifier?
A: No, there is editing software for the Lowdown series as there is no way to connect the lowdown amplifier to your computer.
Q: Is there a "manual mode" so I can avoid the presets and just use the knobs on the amplifier?
A: Yes, one you have selected your preset you want to run in manual mode, hit the preset again and the light will turn off, indicating you are in manual mode.
Q: How do I change the tuner's reference frequency on the Lowdown?
A: The Lowdown Tuner Reference Frequency cannot be changed - it's 440 all the way.
Q: Is there a direct out on the Lowdown 400/750 HD series amplifiers?
A: Yes, there are balanced line level XLR outputs on the on the Lowdown 400/750 HD series. The line level XLR output is not affected by the output volume of the amplifier, and will send a cabinet simulated tone to your mixing console.
Q: What if I do not want the cabinet tone but rather a unaffected tone (like a DI Box?)
A: If you desire an unaffected bass tone, the Lowdown 400/750 HD series does have a quarter inch preamp output to send an unaffected tone to a mixer.
Q: Can I use a Line 6 controller Lowdown 400/750 HD?
A: Yes, we recommend using the FBV Shortboard with the Lowdown series. The FBV will work with the Lowdown series (although there will be numerous buttons that have no effect), and the FBV Express will not scroll through the banks.
Q: Do the Lowdown 400/750 HD series amplifiers have an effects loop?
A: No, none of the Lowdown 400/750 HD amplifiers has an effects loop.
Q: Can I connect an external pre-amp (i.e. Line 6 POD unit) to the Lowdown 400/750 HD?
A: Yes, an external preamp can be connected to the instrument input of the Lowdown, be sure to send an instrument level signal rather than a line level signal to avoid clipping and/or damage to the Lowdown. An external pre-amp can also be run into the MP3 input jack, which would relegate the Lowdown amplifier to a powered speaker.
Q: How do I connect an external cabinet to a Lowdown 400/750 HD?
A: The Lowdown 400/750 HD series has two (2) parallel Neutrik Speakon outputs to connect a single 4 ohm cabinet or an 8 ohm pair of cabinets.
***Connecting a single Line 6 LowDown cabinet (8 ohms) to the LowDown 400/750 HD single 4 ohm output cuts the power output to the cabinet in half. 375 watts from the LowDown 750 HD, and 200 watts from the LowDown 400 HD.
Q: What's the rated wattage output of the Lowdown 400/750 HD series??
Lowdown 400 HD: 400 watts
Lowdown 750 HD: 750 watts
Q: What are the presets for the Lowdown amps?
A: LowDown Preset Chart (Rev A) - English.pdf 1.6MB 350 downloads
Registration and Warranty Information
Q: What is the warranty on the Lowdown Series?
A: the warranty on the Lowdown series is twelve months from the date of purchase.
Q: How do I register the Lowdown?
Product Registration F.A.Q.
Q: How do I perform a factory reset on the Lowdown?
A: The reset procedure for a Lowdown amplifier is to hold the A button for 5 seconds while powering the amp.
Q: My amp seems to be malfunctioning. What can I do as an end user?
Q: Where can I get replacement knobs/logos for my Lowdown amplifier?
Line 6 Store
Q: Where can I download a Lowdown amplifier manual?
Line 6 Manuals