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HELIX Support FAQ
MJSmolenski - Apr 16 2016 07:23 AM
How to update the Helix...
Doubledashie - Mar 23 2016 07:03 PM
HELIX and External Expressi...
philp335 - Jan 28 2016 03:20 PM
Helix Amp Model Comparison...
kmcnair1 - Jan 27 2016 04:18 PM
HELIX and External Expressi...
InvincibleNote - Jan 24 2016 03:29 PM
HELIX and EXT Amp Controlling
gitman_de - Jan 22 2016 03:31 PM
Bass PODxt FAQbass pod xt pod xt xt
Q: How do I perform a factory reset on my Bass PODxt?
A: The factory reset procedure for a Bass PODxt is: press SAVE once, use the select key to scroll clockwise to “factory recall” page, then press SAVE twice.
Q: How can I get a carrying case for the Bass PODxt or Bass PODxtLive?
A: The Bass PODxt and Bass PODxt Live have the same dimensions as the PODxt and PODx tLive, and can be purchased at the Line 6 Store.
Q: What is the warranty on the Bass PODxt or Bass PODxtLive?
A: The warranty on the Bass PODxt or Bass PODxtLive is twelve months from the date of purchase.
Q: Where can I download a Bass PODxt or Bass PODxt Live manual?
A: Line 6 Manuals
Q: The tuner does not pick up the low B string on my bass when I am tuning?
A: Some bass guitar pickups may not accurately replicate the extremely low frequencies produced by the low B string to accurately tune the instrument. Be sure to disable any effect pedals in the chain prior to the POD, and use only the bridge pickup when tuning. If these methods do not work, use the 12th fret harmonic to produce a tone that the POD tuner can recognize.
Q: When I plug in the headphones, the "DI-out" changes from clean, to amp and effect sounds. I end up recording two identical modeled tracks rather than one clean and one modeled. Why would A.I.R ever affect D.I-out? D.I. means "direct" right?
A: When headphones are plugged in to Bass PODxt and Bass PODxt Pro, the Modeled signal appears at both the left and right outputs. The implications of this are that you cannot record a dry signal using the "D.I." output while headphones are plugged in. We understand that this can be an inconvenience in some situations. We are sorry if our documentation did not reflect this condition and will update this in the next manual revision. Here are the reasons we chose to design the unit this way:
- When monitoring the Bass PODxt with headphones, we believe most users expect to hear the modeled sound in both ears. This is what you would expect when programming sounds with headphones, using the Bass PODxt as a "practice amp," or demoing the unit. It would be unacceptable to have the only option for headphone monitoring be "Modeled sound in one ear and D.I. in the other."
- Because the Headphones and discrete Model/D.I. balanced outputs carry the same electrical signal, it is not possible to have the expected headphone experience if the signals at the outputs were kept discrete.
- When recording the Bass PODxt using headphones, it is more common to connect the headphones to your soundcard or mixing board (as opposed to the headphone jack on the unit) so that you can hear the track you are playing with. For this reason, most users are not likely to be exposed to this behavior when recording.
-If you are using Bass PODxt as your soundcard using the USB connection, you would expect to be able to record both output signals, yet monitor only the modeled sound on both sides of the stereo. You are able to do this because the USB digital record sends are not subject to the same limitations as the hardware outputs and can remain discreet while monitoring with headphones. When using the unit this way (to monitor the whole mix) the hardware outputs are not useful for recording bass anyway.
-For Bass PODxt Pro users, you can use the balanced "Unprocessed Bass Output" instead of the "D.I." output, which will not change when headphones are inserted.
Q: My unit cannot update via USB, and I have Flash Memory 1.01. How do I update from Flash Memory 1.01 to a newer version?
A: First, verify if you have 1.01. Please hit the TUNER button and scroll using the SELECT knob to the last page. If you have a version later than 1.01, you can use your USB connection.
In order to update your Bass Podxt from version 1.01 to the latest version, you will need to download Line 6 monkey (as described above) as well as a MIDI to USB interface. We recommend the MIDI SPORT UNO from M-AUDIO. Install the drivers for your interface, then run LINE 6 MONKEY with your Bass Podxt unit connected to your interface. Click on the CONNECT USING MIDI CABLES button, and make sure that you see the MIDI IN and MIDI OUTS set to your interface. Then go through the FLASH MEMORY installation as described above. After this is done, you will be able to update your PODxt series unit using USB.
Q: How does the EQ work on the Bass PODxt?
A: Each amp model contains 4 bands of EQ that are modeled after the tonestack of the original amp. The specifics of how the 4 knobs (BASS, LO MID, HI MID, TREBLE) mapo the original amps is detailed in the manual.
In addition, the Bass PODxt has a 6 band EQ available per-patch that is adjusted by the soft buttons and turning the "Effect Tweak" knob. The top and bottom bands of this EQ are shelving and the middle 4 bands are semi-parametric. This means that you can adjust the frequency and gain per-band, but you do not have control over the Q. The Q becomes more narrow as the gain moves further away from "FLAT."
To reset the EQ, press both "band select" buttons and it will reset all bands to their default frequency and set the gain for all bands to FLAT.
Q: How should I connect my Bass PODxt to my amplifier?
A: When you're playing Bass PODxt into the front of a combo amplifier, it's a good idea to start off with your combo amp in neutral. What is "neutral," you ask? Well, if you only have one volume control on your amp, set it low enough to get a "clean" tone; that ensures Bass PODxt's sounds come through as purely as possible. If you have a master volume in addition to a volume control on the input, set them both so that the first volume doesn't overdrive the master volume (so you're getting a clean tone). This will vary from amp to amp, but usually the input volume is going to be less than the master volume to get a clean, non-distorted sound. If you have passive tone controls, try setting your mid control at max, and your treble and bass controls at zero (this is actually "flat" equalization-wise on most amps). Active tone controls may vary, but just be sure you're not overdriving the amp so the Bass PODxt tone comes through without extra coloration. Once you get going, you can tweak the amplifier settings to suit your tastes. Try to set the Bass PODxt's OUTPUT so you're not overdriving the input of the amp. If you have a bass amp with an effect return or a jack that lets you connect directly to the input to the power amp, you can plug Bass PODxt's output right into that connection and that will generally bypass the tone controls of the amp and avoid their coloring of Bass PODxt's tones. When plugging into the effect return or amp directly this way, you want to choose LIVE NO HORN or LIVE W HORN on the "What Are You Connecting To?" page.
Q: How to I get rid of distortion or clipping on the instrument input on my amp?
A: Because the output level of basses vary greatly from instrument to instrument, you may have to make some adjustments to ensure that you're getting the best performance out of your Bass PODxt / Bass PODxt Pro. If you're hearing distortion, it could either be clipping in the unit or it could simply be too much drive in the amp. First, make sure that you are not clipping either the input to the Bass PODxt / Bass PODxt Pro or the output converters in the Bass PODxt / Bass PODxt Pro. Then, try adjusting the gain on the amp model. Here are instructions for both units:
- Do you see the "Clip" indication in the unit's LCD? If so, it means that you are clipping either the input or output of the unit. Try turning down the Channel Volume of the amp model and/or the output level of your bass until you no longer see the CLIP indication when you play.
- If you're still hearing unwanted distortion, try backing off the DRIVE on the amp model and/or rolling back the output volume on your bass.
BASS PODxt Pro:
- Is the red CLIP LED clipping? If so, switch the PAD switch to "PAD." If the red CLIP LED is still lighting, try rolling off some volume on your bass
- If the red light is not clipping, but you're still seeing a "CLIP" indication in the display, try turning down the Channel volume.
- If you're not seeing either clip indication, then try adjusting the DRIVE on the amp model and/or rolling back the output volume on your bass.
Q: How to activate Biamp mode on the Bass PODxt?
A: To enter Bi-amp mode, and adjust its options, press the TUNE/SYSTEM button and then turn the SELECT knob until you see the page with the heading "Bi-Amp Setup."
Press the far-left Soft Button below SLOPE and select from the options:
OFF-Bi-amp Mode is off, and Bass PODxt functions normally, sending the Model signal out its Model output, and D.I. signal out the D.I. output.
6dB, 12dB, 18dB or 24dB-Bi-Amp Mode is on. Text appears on the right side of the screen to tell you that Lows are being sent to the D.I. output, and Highs are being sent to the Model output.
Each of the available slopes has different characteristics:
6dB This is a single pole crossover, a gentle slope that is phase and amplitude coherent. The gentleness of the slope means that a fair amount of low frequency content is left in the highs, and a fair amount of high frequency content is left in the lows.
12dB: This is a 2nd order Linkwitz-Riley crossover, making a stronger separation of the lows from the highs than the 6dB setting. The high frequency path is out of phase.
18dB This is a 3rd order Butterworth crossover, making a still stronger separation of the lows from the highs, while also retaining coherent phase and amplitude.
24dB This is a 4th order Linkwitz-Riley crossover, making the strongest separation of the lows from the highs (flat phase and amplitude). This strong slope removes almost all high frequency content from the lows, and almost all low frequency content from the highs.
Press the second Soft Button from the left, below FREQ, to select the frequency of the Bi-Amp crossover, with a range from 48Hz to 1440Hz.
Q: How do I change CAB/MIC models on the Bass PODXt?
A: Press the CAB/A.I.R. button once to pick a Cab Model to pair with your amplifier, select the microphone used on the cabinet and even set the amount of "room" that the mic captures. Unlike the EFFECT ON/OFF buttons, this button is not an on/off type control. A single press of this button simply lets you change cabs and mics quickly. When the Cabinets are off, this button's light will be off as well.