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HELIX Support FAQ
MJSmolenski - Apr 16 2016 07:23 AM
How to update the Helix...
Doubledashie - Mar 23 2016 07:03 PM
HELIX and External Expressi...
philp335 - Jan 28 2016 03:20 PM
Helix Amp Model Comparison...
kmcnair1 - Jan 27 2016 04:18 PM
HELIX and External Expressi...
InvincibleNote - Jan 24 2016 03:29 PM
HELIX and EXT Amp Controlling
gitman_de - Jan 22 2016 03:31 PM
POD Pro FAQspod pro eprom chip
A: Unfortunately, there is no upgrade path between the Pod and Bass Pod.
Q: What steps are taken to connect a mixer when re-amping through POD Pro?
A: From your mixer connect the channel direct output to POD Pro line input, and from POD Pro balanced or unbalanced outputs back to mixer channel input. This setup is if your guitar track is already recorded.
To record a dry track through the POD Pro and re-amp later(the advantage in doing so is that you can chage your guitar sound while mixing, as you have not committed the effected guitar signal to tape). Connect your guitar to guitar Input, connect the Unprocessed guitar output to one channel on the mixer and balanced or unbalanced outputs to another channel, record the unprocessed signal and monitor the processed signal.
Q: How do I hook up two amps in stereo to my Pod Pro and then how do I use stomp boxes with that setup?
A: Connect the left output of the Pod Pro to the input of one amp and the right output of the Pod Pro to another amp. It would be best if you could connect your Pod Pro to the amps using the effects loop of the amp if you have one since it will bypass the pre amp of your amplifier.
Q: What is the AES/EBU and S/PDIF?
A: The AES/EBU and S/PDIF are Digital outputs. These Outputs are used for any digital connections to a digital mixer, high end digital recording system, or Pro Tools system. The advantage of the digital outputs is that there is no real signal loss or change in tone when you use them.
When using S/PDIF it is important that all devices and software programs are indicating the same sample rate. Make sure that your DAW (recording program) is set to 44.1K if that is what the Pod Pro is set to. You may need to launch the control panel for your S/PDIF soundcard,to adjust the sample rate settings to match the POD. A good shielded RCA/RCA coaxial is recommended for Digital use.
Q: Can I control the Digital Gain in Line 6 Edit or Gearbox?
A: There is no digital gain control in either Line 6 Edit or Gearbox.
Q: Can I use POD Pro's speaker simulation with my old tube preamp? Is the signal from FX Return processed by the speaker simulation?
A: All amp models, FX and cabinet emulation is before the FX loop in the POD Pro. The FX return goes right to the outputs so the POD's speaker emulator will not process any signal coming into the FX return. However, it is possible to plug an external preamp into the line level input of the POD Pro and set the POD's preamp to a clean, transparent setting so as to acheive a similar effect of just going through the cabinet emulation. Many players have been very happy using the POD Pro in this manner. You can also use the guitar input of the POD or POD Pro for this purpose but you must keep the output level of your external preamp on the low side so as not to overdrive the Pod's guitar input.
Q: Did you create a pitch shift or harmonizer effect for thePOD PRO? If so, can I download it from your web site?
A: No. There is no harmonizing/pitch shifter patch to download into the Pod Pro.
Q: What amps, cabs and effects are included in the POD/POD Pro?
A: Please review the cab models.pdf file for reference. cab models.pdf 22.12KB 408 downloads
Q: How do I check the Firmware/EPROM version of my POD Pro?
A: To find the current version of software installed in your POD, press and hold the MANUAL button while turning on the POD. The display will first read "POD" and then the software version will follow. The final version EPROM upgrade for POD Pro was 1.3, and is no longer available from Line 6.
To install the POD EPROM, take the four screws out of the back of the pod to expose the main PC board, it would be the largest chip on the board. Remove the chip with a flat screwdriver and replace with the new one. There is a notch on the socket on the PC board, line up the notch on the chip with the notch on the socket.