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HELIX Support FAQ
MJSmolenski - Apr 16 2016 07:23 AM
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HELIX and EXT Amp Controlling
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Mobile In FAQmobile in mobilein line 6 ios mobile pod pod
A: Mobile In is a digital input adaptor that connects your guitar or a stereo line-level audio source to your Apple® iPhone® 4S, iPhone® 4, iPad® (3rd generation), iPad® 2 or iPad®. Also works with iPhone® 5 but requires an Apple-branded Lightning to 30-in adapter cable. Learn more Mobile POD is a free app that lets you rock anytime you want with 64 fully tweakable Line 6 models. Hear them in action
Q: Why doesn't Mobile In work with my iPod touch 4G?
A: At this time, iPod touch 4G only works with digital audio interfaces that include both audio inputs and audio outputs. This limitation is built into the iPod touch and nothing that the interface manufacturer can affect. Some digital guitar interfaces for iOS devices, including Mobile In and models from other manufacturers, contain inputs but no outputs and as a result aren't recognized by iPod touch 4G. This is why Line 6 does not list iPod touch 4G as a supported iOS device for Mobile In.
Q: Will a Lightning adapter work with Mobile In?
A: As it stands, we do know that using an adapter works. It is not packaged with the unit because we cannot assume that all users will need it.
Q: How many models are in Mobile POD app?
A: There are 64 fully adjustable models based on celebrated vintage and modern gear. 32 guitar amplifiers, 18 stompbox and rack effects, and 16 guitar cabinets. Learn more
Q: What kind of inputs does Mobile In have?
A: Mobile In has two inputs: 1/8-inch guitar input with 110 dB dynamic range and 1/8-inch stereo line input with 98 dB dynamic range. (One high-quality 6-foot guitar cable with 1/8-inch and 1/4-inch ends included.) Mobile In supports up to 24-bit/48 kHz digital audio.
Q: Can I use Mobile In with other CoreAudio apps beside Mobile POD app?
A: Mobile In works with many other apps besides Mobile POD. It’s compatible with any app that uses CoreAudio for audio input, starting with iOS 4.2.1.
Q: What Apple® devices are compatible with Mobile In and Mobile POD app?
A: Mobile In and Mobile POD app are compatible with iPhone® 4, iPad® 2 and iPad®.
Q: What does Mobile In come with?
A: Mobile In comes with everything you need to get great guitar tones (or capture any stereo line-level audio signal with pristine quality) right of the box: Mobile In digital input adaptor and a high-quality 6-foot guitar cable with 1/8-inch and 1/4-inch ends.
Q: Where do I download the Mobile POD app?
A: Mobile POD app can be downloaded for free directly from your Apple® devices using the App StoreSM app.
Q: What kind of cable do I use to connect my instrument to the Mobile In?
A: To connect a instrument to the Mobile In, use the included 1/8" to 1/4" guitar cable. Connect the ¼” plug into the output of your instrument, then Connect the 1/8" plug into the ‘GUITAR IN’ on the Mobile In adaptor. Click here for a video tutorial on Mobile In Connections.
Q: What kind of cable do I use to connect my stereo line level keyboard or mixer to the Mobile In?
A: To connect a stereo line level audio source such as keyboard or mixer to the Mobile In, use a 1/8" Stereo Male to Dual 1/4" Tip Sleeve Male cable. Connect both of the ¼” Tip Sleeve connections to the left and right outputs of your audio source, then connect the 1/8" Stereo Male end of the cable to the ‘LINE IN’ on the Mobile In adaptor. Click here for a video tutorial on Mobile In Connections.
Q: What kind of cable do I use to connect my stereo CD/MP3 player to the Mobile In?
A: To connect a stereo CD/MP3 player to the Mobile In, use a 1/8" Stereo Male to 1/8" Stereo Male cable. Connect one end of the 1/8" Stereo Male to the output of your CD/MP3 player, then connect the other end of the 1/8" Stereo Male cable into the ‘LINE IN’ on the Mobile In adaptor. Click here for a video tutorial on Mobile In Connections.
Q: How do I use the Mobile In with CoreAudio Apps like GarageBand?
A: Check out our instructions on using Mobile In with GarageBand here.
Q: How do I use the Mobile POD app with the Apple's Inter-App Audio?
A: Check out our video tutorial on how to use the Mobile POD App with Apple's Inter-App Audio HERE.
Q: How do I use the Sonic Port with the Audiobus App?
A: Check out our instructions on using Sonic Port with Audiobus HERE. If you want to use the Mobile POD app to process the sound and then record the processed audio into a third party app then you’ll need to purchase and use the Audiobus app. For a list of all of other current Audiobus compatible apps CLICK HERE.
Q: How can I play along with songs from my iTunes® library?
A: Launch Mobile POD, tap the 1/8th note icon in the lower right hand corner of the app. The in-app player will launch, tap the 'playlist' icont located on the bottom left hand corner fo the app to choose which song from your iTunes® library you like to play along with. After selecting your song, the app will return to back to the normal amp screen at which point you can play, fast forward, rewind, and loop the track.
Q: Does Mobile In interface work with the AmpliTube iRig apps?
A: Sorry, no. It appears that the IK Multimedia apps only work with the low-fi analog audio input on the earbuds jack, not the high-resolution digital audio input on the dock connector that Mobile In uses.
Q: What should I do if my Apple® device is not recognizing the Mobile In adaptor when it is plugged in?
A: Check your iPhone or iPad to be sure the latest version of the iOS operating system is installed update if necessary, instructions to do so can be found here. Disconnect the Mobile In adaptor and reconnect it, making sure the Mobile In adaptor is firmly connected to your iPhone or iPad’s device’s 30 pin dock connector. Check Settings > General > Accessibility, and then turn Mono Audio off. If the adaptor is still not being recognized by your Apple® device, it may be necessary to backup and restore your current iOS installation using Apple®’s instructions located here.
Q: Can I use Airplay or Bluetooth headphones with Mobile In?
A: The current version of Mobile POD does not support the use of airplay or bluetooth headphones.
Q: Does the Mobile In work with Android products?
A: Many of you have asked why Line 6 mobile products only work with Apple devices, not Android. Since many smartphone and tablet manufacturers support the Android operating system and have different connectors, it is unfortunately very difficult to develop and support products for these various hardware configurations. Apple devices share a standard, 30-pin dock connector which is why we’re able to create a single hardware solution for these devices.