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HELIX Support FAQ
MJSmolenski - Apr 16 2016 07:23 AM
How to update the Helix...
Doubledashie - Mar 23 2016 07:03 PM
HELIX and External Expressi...
philp335 - Jan 28 2016 03:20 PM
Helix Amp Model Comparison...
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HELIX and External Expressi...
InvincibleNote - Jan 24 2016 03:29 PM
HELIX and EXT Amp Controlling
gitman_de - Jan 22 2016 03:31 PM
Windows XP - Installing Line 6 Softwaresoftware installation xp program editor optimization windows
1: Create a Line 6 user account:
Creating a Line 6 Account
2: Register your Line 6 device(s):
Product Registration F.A.Q.
Registering and Activating Line 6 Devices
3: Complete a support profile to provide Line 6 with a snapshot of your computer and overall setup:
Create a support file
This document assumes you have a reliable internet connection. Please see the following link if you have dial-up or satellite internet service:
Unsupported Internet Connections: Satellite and Dial-up
4: See the following links MIDI and USB connectivity BEFORE installating your software or connecting your device:
USB Connectivity with Line 6 Devices
MIDI: Functionality, Control, and Connectivity with Line 6 devices
5: Optimize your computer to work with Line 6 gear by using the following information:
Computer System Audio Optimization
Downloading, Installing Software & Connecting Your Line 6 Device
6: See the following link for the hardware/sofware compatability chart to determine which software your device needs:
Line 6 Software/Hardware Compatibility Chart
Gearbox Installations: Please go the following link to download/install the Gearbox software installer, which also includes the Line 6 monkey intelligent updater and recent drivers for your Line 6 product.
Gearbox installation Download
GearBox 3.72 Release Notes & Known Issues
POD Farm Installations: Please go the following link to download/install the POD Farm software installer, which also includes the Line 6 monkey intelligent updater and recent drivers for your Line 6 product.
POD Farm 1.12 installation Download
POD Farm 1.12: Release Notes and Known Issues
POD Farm 2 Installations: Please go the following link to download/install the POD Farm 2.0 software installer, which also includes the Line 6 monkey intelligent updater and recent drivers for your Line 6 product. Please note that this is a paid upgrade that requires a license for many Line 6 products.
POD Farm 2.5 installation Download
POD Farm 2.5 Setup
POD Farm 2.0 Upgrade Paths
7: See the following link for downloading and using Line 6 Monkey to install the drivers. The Line 6 Edit, Vyzex, Spider Edit, and Spider Valve Edit software programs require Line 6 Monkey to be downloaded separately and have the drivers manually installed.
Line 6 Monkey Installation and F.A.Q.
8. Manually install/update your drivers with the following links BEFORE connecting your Line 6 device:
Windows USB Device Driver Installation
Video Tutorial: Installing Line 6 Drivers & Monkey to a Windows XP System
9. Connect your Line 6 device and go through the driver installation described in the links above. If you unit has a USB port and you plan to use your Line 6 device as a sound card, see the following links for sound card configuration and connection:
Setting up your Line 6 device as External Sound Card within Windows XP: Video Tutorial
Assigning your Line 6 Device as a Sound Card on your Windows XP Computer: Screen Shot Tutorial
See the following links for more information on Line 6 Edit, Workbench, Vyzex, Spider Edit and Spider Valve Edit software:
Line 6 Edit FAQs
Video Tutorial: Downloading and Syncing Tones from Custom Tone with Line 6 Edit
Java Errors with Line 6 Edit and Workbench
Variax Workbench FAQs and v1.72 Release Notes/Known Issues
Vyzex Editor Support
Spider Edit FAQs
Spider Valve Edit FAQs