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HELIX Support FAQ
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RiffWorks Line 6 Edition: FAQriffworks drummers activation faq usage record audio edition standard license
RiffWorks Application Support:
For application usage support, please visit Sonoma Wire Works (the creators of RiffWorks Software) at:
Sonoma Wire Works Support
RiffWorks Line 6 Edition is discontinued and the license can no longer be purchased. If you already have the RiffWorks Line 6 license on your account, you can download the last version (RiffWorks Line 6 Edition 2.2.2) from the following link:
Line 6 software downloads
RiffWorks T4: (which comes with POD Studio GX, UX1, and UX2 purchases) does NOT require activation nor is it co-related to the RiffWorks 2 Line 6 Edition software in terms of license key requirements. You can simply download it from Sonoma Wire Works should you lose or damage the CD and install the application using the downloaded install file. Again, there is no license key activation required for this specific version. Any questions concerning the setup or usage of RiffWorks T4 should be directed to Sonoma Wire Works.
Q: Is RiffWorks Vista 64-Bit Compatible?
A: According to Sonoma Wire Works, RiffWorks is not officailly supported in 64-Bit OS environments, only 32-Bit. Some users have mentioned to Sonoma that they were able to get the application to run, but most often the problem lies in 64-Bit driver support for the audio interface being used.
Q: What are the system requirements for RiffWorks?
Line 6 RiffWorks System Requirements
Q: Do I need to have my RiffWorks licensed gear connected to my computer when trying to record in RiffWorks?
Q: What Line 6 gear is compatible with RiffWorks?
A: You can use the GuitarPort/RiffTracker, TonePort, POD Studio, PODxt or POD X3 USB device.
Q: Does Bass POD XT work with Riffworks?
A: The Bass POD XT will pass audio and work as ASIO driver with the Line 6 Edition RiffWorks, but the program cannot be activated or purchased through connection with the Bass POD XT series device. The Bass POD XT should work with the RiffWorks standard edition, which you can purchase at the following link:
RiffWorks Standard Purchase
Q: I have a Guitarport-Rifftracker unit, can I transfer my RiffWorks license off the unit to a different Line 6 device?
A: No, the Rifftracker license is "hardwired" and cannot be transferred off the unit.
Q: How do I get a hotter signal to RiffWorks input meters?
A: Make sure the volume on your guitar is all the way up. You can get a hotter signal by turning up the volume of the amp model you have selected in Gearbox.
Q: How can I add new layers?
A: Once you've recorded your first layer, you can add another layer on top of the original layer by clicking on record again. This new layer will automatically layer itself on top of the original layer. You have a total of 24 layers available to you. If you want to create several layers one after the other without stopping, all you have to do is keep recording. RiffWorks will automatically continue to create new layers every time it starts to loop around again.
Q: Can I change the size of the RiffWorks window?
A: Yes. The RWSettings tool allows you to select a specific resolution for RiffWorks. You will need to re-launch RiffWorks after adjusting this setting.
Q: I just purchased and installed RiffWorks Line 6 edition but I do not see my drummers?
A: The add-on drummers are a separate download from the Line 6 software menu dropdown box. Please download and install the the add-on drummers after you have installed your RiffWorks license and activated the hardware. You will then see the drummers in your session menu.
Q: I just installed RiffWorks 2 Line 6 Edition and my drummers from RiffWorks that I purchased are not showing up?
A: If you have installed RiffWorks 2 Line 6 Edition and you do not see your purchased drummer add-ons from RiffWorks 1, you will have to copy the drummers from your RiffWorks 1 folder and then paste these into your RiffWorks 2 Line 6 Edition folder.
Please copy all of your .swd (Sonoma Wire Works Drummer) files from:
- XP/Vista/Windows 7/8: C:\Program Files\Line6\RiffWorks\drummers and then paste your drummers into: C:\Program Files\Sonoma Wire Works\RiffWorks Line 6 Edition\resources\drummers
- Mac OSX: HD/Library/Application Support/Sonoma Wire Works/drummers
(Regarding drummer transfers, It's referring to the different folder that your system will generate as each program installs. When you install your new RFW program, new program folders get created, inside that program folder you will find a sub-folder with the same title as the one that your drummers currently live in. You just move the drummers to that new folder with the same name.)
NOTE: The other Add-On Drummers can be purchased directly from Sonoma Wire Works at: http://www.sonomawireworks.com.
Q: I just bought and activated a new drummer for RiffWorks but don't see it?
A: You need to download the drummer from Sonoma Wire Works at: http://www.sonomawireworks.com/.
- Once downloaded, double-click to install the files to your computer.
- Run RiffWorks, you should be able to see the drummer in the Session area of the Drummer tab.
Also: If you purchased add-on RiffWorks InstantDrummer Sessions from Line 6 for RiffWorks v1, they will not work in RiffWorks v2 or later. Sonoma will need to add those to your Sonoma Account Downloads for free. Email Sonoma's support team firstname.lastname@example.org, and ask for the InstantDrummer sessions to be added to your Sonoma Wire Works store account downloads area.
Q: Can I change the location where RiffWorks records audio?
A: Yes. The RWSettings tool allows you to change the drive that RiffWorks records to. After changing this setting, you need to re-launch RiffWorks for it to take effect.
Q: Does RiffWorks work with a 48k sampling rate?
A: No. When using RiffWorks, all compatible devices are restricted to a 44.1k. Changing the sampling rate in the control panel to 48k will result in it changing back to 44.1k automatically.