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Pre 2.10 snapshot presets can eliminate EXP 2 f...

Nov 22 2016 02:46 PM | line6will in HELIX

Pre 2.10 snapshot presets can eliminate EXP 2 from EXP scribble strip v2.10 - e561954  REPRO: 1. Save a preset with snapshots on v2.01 public firmware. 2. Back up that preset on v2.01 public editor 3. update Helix floor to v2.10 public...

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Windows Driver Removal

Dec 11 2015 10:50 AM | line6will in Recording

How to remove current and previously installed drivers in Windows. This is a good troubleshooting tip when you upgrade to a newer Windows system and the drivers failed to migrate properly. This can also fix a few issues when Windows 10 fails to recognize the device.



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Helix Snapshots and EXP pedal recall

Jul 28 2016 09:21 AM | line6will in HELIX

Snapshots do not store or recall the EXP 1 and 2 assignment. So when you engage the Toe Switch, the onboard pedal switches between EXP 1 and EXP 2 assignment, but Snapshots do not account for that since they only store the Wah or Volume block’s On/Off...

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Helix Dimensions

Oct 14 2015 08:33 AM | line6will in HELIX

Helix—22.05 x 11.85 x 3.6 inches; 14.6 lbs. Helix Rack—19 x 5.25 x 9.5 inches; 9.3 lbs. Helix Control—17.2 x 9.4 x 2.5 inches; 7.2 lbs.

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Helix Expression Pedal Calibration

Dec 01 2015 04:28 PM | line6will in HELIX

Don't do anything! It auto calibrates. If you're having trouble getting the pedal to stay at 0% it might be due to the tension being too loose. Try tightening it with the provided hex wrench.

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The Helix Looper

Oct 08 2015 09:13 AM | line6will in HELIX

The Looper  How do I find the Looper? Most factory presets already have a Looper block, ready to go. If your presetdoesn't, or you cleared all the blocks, Looper blocks can be selected from the verybottom of the Model List, below the Send/Return...

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HELIX and EXT Amp Controlling

Jan 15 2016 01:39 PM | line6will in HELIX

Helix’s ability to control external amp channel and/or reverb switching has been tested with many popular amps and heads. Unfortunately this does not guarantee compatibility with all products. Note that, depending on the circuitry of the channel switch...

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Firehawk Effects Blocks Basics

Feb 01 2016 01:35 PM | line6will in Firehawk

Firehawk Effects Blocks Basics  In the Firehawk Remote editor, there are 12 effects blocks that you can turn on and off, and assign different models and parameters to. Some of them can be dragged to different locations, some can't. Of these twel...

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Corrupt software downloads on some Windows comp...

Feb 23 2016 11:19 AM | Line6Tony in General FAQ

After investigating claims of customers experiencing trouble when downloading software from www.Line6.com/software, we have discovered that Microsoft has changed/updated their methods for validating software downloaded from the internet. http://so...

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Web Store Transaction FAQ

Jan 11 2007 03:23 PM | Line6Tony in General FAQ

Q: I tried to buy something from the web store and was unsuccessful, but I got charged anyway. What's going on? A: What has likely happened is that you are seeing the results of an authorization hold on your credit card. According to Intuit, publishe...

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Variax HD Firmware Update FAQ for JTV series

Aug 13 2013 03:03 PM | Line6Hugo in JTV / Shuriken / Variax Standard / Workbench HD

Français Deutsch en Variax HD is a free firmware upgrade for all James Tyler Variax guitars. Variax HD delivers a world-class collection of HD guitars rebuilt from the ground up using Line 6’s next-generation modeling technology. The team captured...

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How To Update Relay G70/75 transmitter and rece...

Mar 16 2016 12:56 PM | line6will in Relay/XD-V Digital Wireless

Step-by-step update instructions for downloading the Line 6 Updater application, updating the Relay TB516 G Transmitter, and updating the Relay G70 Receiver.



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How to Update AMPLIFi 30/75/150/FX100/TT with W...

Oct 29 2014 09:52 AM | Line6Tony in AMPLIFi 30/75/150/TT

Here are the steps needed to update an AMPLIFi with Windows or OSX. The whole process should only take about 5 minutes. Click on each image to expand it. Windows users: First thing that needs to be done is to download the Amplifi driver from www....

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Calibration and F.A.Q. for Newer FBV pedals

Jun 12 2007 09:14 AM | Line6Tony in FBV Controllers (MKI / MKII/ 3)

FBV/Shortboard/Express/FBV2 (Mk I and II) FBV 3 - Controller Series: Calibration and F.A.Q.s



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International Service and Support

Dec 02 2009 12:51 PM | Line6Tony in General FAQ

*Please use Google Translate to read this information in your language.  How do I get technical support for my Line 6 gear? When you have a technical support question, and you can't find the answer in your product's manual (found at http://li...

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Obtaining a Repair RMA from Line 6

Oct 01 2009 08:37 AM | Line6Tony in General FAQ

Do I need a RMA number (Return Material Authorization)? Yes. Line 6 requires that all end users, dealers and service centers have a valid RMA attached to all products shipped to the Line 6 Service Department. We are not responsible for units sent in w...

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The Complete Line 6 Pedal Compatibility FAQ

Sep 27 2016 05:00 AM | Line6Tony in FBV Controllers (MKI / MKII/ 3)

http://line6.com/legacy/images/Floorboard.jpg Line 6 Floorboard:  ONLY Compatible with: AX212, 1st Generation POD/BassPOD, POD Pro (labeled "Pedal" above Cat 5 Connector"), 1st Generation of Spider (Red Faced) Flextone 1, Flextone II, Flextone...

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James Tyler Variax Variax/Standard/Shuriken Acc...

Jan 18 2011 04:07 PM | Line6Tony in JTV / Shuriken / Variax Standard / Workbench HD

Version française. Deutsche Version. en Every James Tyler Variax guitar includes the following accessories: One Workbench interface One USB cable One Category 5 Variax Digital Interface cable One Allen wrench tool set One battery (*US made JTV guitars...

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Spider V Interaction with FBV Ext pedals

Jan 13 2017 11:56 AM | line6will in Spider V

If you're using the FBV 3, or the FBV Shortboard MKII with the Spider V series, you have the option of utilizing an external expression pedal. The external pedal would be plugged into the EXP Pedal jack on the FBV. This is how they interact with the Sp...

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Pod Farm 2 and Cubase LE 9 Compatibility

Mar 10 2017 02:29 PM | line6will in POD Farm / POD Studio / TonePort

Cubase LE 9 on OSX and Windows no longer supports 32-bit plug-ins, which includes Pod Farm 2.x.  You can read more about this change on the Steinberg website here: https://www.steinberg.net/en/newsandevents/news/newsdetail/article/cubase-85-i...

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