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  1. International Service and Support

    *Please use Google Translate to read this information in your language.  How do I get technical support for my Line 6 gear? When you have a technical support question, and you can't find the answer in your product's manual (found at http://li...

    • May 03 2017 01:37 PM
    • by Line6Tony
  2. Line 6 Product Repair FAQ

    Q: M y Line 6 device is malfunctioning. Where can I get it fixed? A: Please check your product Manuals and our Knowledge Base to ensure that your unit is truly malfunctioning before taking the unit to your nearest service center. Also be sure to Re...

    • May 15 2017 02:16 PM
    • by Line6Tony
  3. Obtaining a Repair RMA from Line 6

    Do I need a RMA number (Return Material Authorization)? Yes. Line 6 requires that all end users, dealers and service centers have a valid RMA attached to all products shipped to the Line 6 Service Department. We are not responsible for units sent in w...

    • May 03 2017 01:08 PM
    • by Line6Tony
  4. Spider Jam F.A.Q. and Preset Information

    Français Deutsch en Application  Q: What are the presets on my Spider Jam amplifier? A: Please be aware that the user presets are identical to the Spider III, and the Song/Artist presets are very similar to the Spider III. The Spider Jam us...

    • Feb 04 2016 02:51 PM
    • by Line6Tony
  5. Tube Troubleshooting and Replacement

    Q: Is Biasing covered under warranty? A: Typically not. It should be considered as part of the routine maintenance in keeping your amplifier at its peak performance. However, if re-biasing is required as part of other warranty service, it will be cover...

    • Aug 13 2013 03:39 PM
    • by Line6Tony