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3210 Views 4 Replies Latest reply: Jun 11, 2009 9:31 AM by Line6Hugo RSS
carnigetot Just Startin'
carnigetot
21 posts since
Jan 23, 2009
Currently Being Moderated

Jun 9, 2009 3:06 PM

POd X3 not recognized by computer

heya,

yesterday i connected my POD x3 to my computer and i used it with gearbox. It worked fine. Then i closed gearbox and after a little while i wanted to star gearbox again. It got stuck at the splash screen at the message: "Initializing subscriber services". I ttried to close gearbox using ctrl+alt+del( i use windows XP) and it didn't work. Then i turned the POD off and it closed... so i left it like that. Today i wanted to use my pod with gearbox again but when i connected my POD to my computer it wasn't recognized anymore, my computer saw it as a Usb Device. So i uninstalled my drivers and gearbox and i connected the POD again, but still the same problem, the computer doesn't recognize it as "POD X3" it just sees it as "USB Device". What can i do? Please help

 

 

Alex

Tags: pod, usb, x3, problem, no, bean, recognized, connnection
  • carnigetot Just Startin'
    carnigetot
    21 posts since
    Jan 23, 2009
    Currently Being Moderated
    Jun 10, 2009 2:00 AM (in response to carnigetot)
    Re: POd X3 not recognized by computer

    and reinstalling the drivers didn't work, i even tried to manually install the drivers for the "USB Device" but it didn't work, i really dont know what else to do...

  • Line6Hugo Line 6
    Line6Hugo
    6,317 posts since
    Apr 8, 2007
    Currently Being Moderated
    Jun 10, 2009 11:05 AM (in response to carnigetot)
    Re: POd X3 not recognized by computer

    Try putting the POD X3 in safe mode by holding 'RIGHT' on the directional pad as you power up the POD X3. Try to see if the POD X3 gets recognized in safe mode on all of the USB ports. I would recommend removing any other USB devices from the computer (except a mouse and keyboard) while you are troubleshooting this issue. Make sure that you are connecting directly into the computer's USB ports and removed any USB hubs.

     

    You can also try to isolate the issue by connecting to another computer.

     

    If you continue to have issues, you will need to take the device to an authorized service center:

     

    http://line6.com/support/serviceCenters/

     

    Regards,

     

    Line6Hugo

  • Line6Hugo Line 6
    Line6Hugo
    6,317 posts since
    Apr 8, 2007
    Currently Being Moderated
    Jun 11, 2009 9:31 AM (in response to carnigetot)
    Re: POd X3 not recognized by computer

    carnigetot,

     

    If it is not recognized on other computers, then that IS the problem. They need to find out WHY it is not connecting to any computers. You will need to contact them again as there is nothing further I can recommend for you than to take it to a service center.

     

    Regards,

     

    Line6Hugo

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