Currently Being ModeratedMar 19, 2009 3:55 PM (in response to aclarke)Re: ToneCore Development Kit not detected by windows
First I would try a different cable, next I would try a different computer if possible.
Perhaps a driver conflict on USB Host side, do you see the USB connection in your PC Hardware listing under system.
As for returning the unit back to Line6, I would check it with a different computer with TCDDK installation etc. first and if no go
contact Line6 for further action proceedure.
Currently Being ModeratedMar 19, 2009 4:29 PM (in response to rvha50)Re: ToneCore Development Kit not detected by windows
Thanks, I forgot to mention I did try a different cable and a different computer but I had the same result. I did not see any USB device added when I plugged in the unit in device manager so I think its a hardware problem.
Currently Being ModeratedMar 20, 2009 3:41 PM (in response to aclarke)Re: ToneCore Development Kit not detected by windows
It actually sounds like the device itself is defective, especially if Windows cannot detect it.
If you reside in the US please contact us directly so we can issue you a replacement device.
If you live outside of the US please contact your local service center or distributor.
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Currently Being ModeratedMar 22, 2009 2:06 PM (in response to ricksox)Re: ToneCore Development Kit not detected by windowsf
Hmmm.. does this mean that customers outside the US will not receive replacements, even if we order directly from line6?
I'm about to order a kit to Europe, so I need to know