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1098 Views 1 Reply Latest reply: Nov 9, 2009 2:42 PM by Line6Miller RSS
doug_interactive Just Startin'
doug_interactive
1 posts since
Oct 28, 2009
Currently Being Moderated

Oct 28, 2009 8:57 AM

LINE 6 RIFFTRACKER - INSTALLATION PROBLEMS

Hi, my name is Doug and I have a question about the Line 6 Riff Tracker. I purchased it years ago but have recently bought a new laptop and am having difficulty getting it up and running. I've installed it with the CD included in the original package, and when I click the icon the following message appears:

 

"Riffworks Line 6 is running in Demo Mode. To save,mix, riffcast and export you need to purchase a licence key, then activate Riffworks with the licence key using the Line 6 Moneky application. Would you like to learn more now?"

 

I use the program as my primary means of recording so am anxious to get it working. A friend of mine says that I need to download a patch to get the program running in Windows Vista. Is there any truth in that?

 

I'm not very computer minded, so any advice you would be able to give me would be greatly appreciated.

 

Many thanks,

Doug

 

doug_interactive

  • Line6Miller Line 6
    Line6Miller
    11,613 posts since
    Mar 28, 2006
    Currently Being Moderated
    Nov 9, 2009 2:42 PM (in response to doug_interactive)
    RE: LINE 6 RIFFTRACKER - INSTALLATION PROBLEMS

    Hi,

       

      I created a support ticket for you so we can resolve this issue. Please respond to the ticket. Thanks.

       

      Q: What is a support ticket?

      A: A support ticket allows you to directly correspond with a Line 6 Support Representative. An email will be sent to you from Line 6 containing a link if a Line 6 support representative determines that a ticket is necessary to troubleshoot your issue. Please follow the link in the email to view your open ticket to work one on one with Line 6 Support.

       

      Please note: Sometimes support tickets will be filtered to spam and junk folders. If you did not receive an email from us indicating that a ticket has been created, please make sure to check those folders in your email host.

       

      http://line6.com/account/tickets/view/

       

       

      Line6Miller

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