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Line 6 - Support
991 Views 2 Replies Latest reply: Nov 20, 2009 4:46 PM by Line6Perry RSS
Marcel Just Startin' 15 posts since
Mar 14, 2007
Currently Being Moderated

Nov 9, 2009 12:55 PM

why was my thread closed?

Line 6 support please reply to my latest question considering the activation of Riffworks; please tell me how I can instruct the new owner so he remoes the license key from the Pod Live XT. Please see the thread. Cheers Marcel

  • line6lm Iknowathingortwo 594 posts since
    Sep 17, 2008
    Currently Being Moderated
    Nov 12, 2009 3:21 PM (in response to Marcel)
    RE: why was my thread closed?

    Hi,

       

      I created a support ticket for you so we can resolve this issue. Please respond to the ticket. Thanks.

       

      Q: What is a support ticket?

      A: A support ticket allows you to directly correspond with a Line 6 Support Representative. An email will be sent to you from Line 6 containing a link if a Line 6 support representative determines that a ticket is necessary to troubleshoot your issue. Please follow the link in the email to view your open ticket to work one on one with Line 6 Support.

       

      Please note: Sometimes support tickets will be filtered to spam and junk folders. If you did not receive an email from us indicating that a ticket has been created, please make sure to check those folders in your email host.

       

      http://line6.com/account/tickets/view/

       

      For registration issues, please refer to our Registration FAQ for more information: http://line6.com/community/docs/DOC-1488

       

      Thanks,

      Line6lm

       

  • Line6Perry Line 6 Support 6,650 posts since
    Dec 26, 2007
    Currently Being Moderated
    Nov 20, 2009 4:46 PM (in response to Marcel)
    Re: why was my thread closed?

    Hi,

     

    Since your case has been taken offline via a Support Ticket, we're going to close out this thread. If you still have future questions, please feel free to post a new question/thread and we'll be more than happy to help you out.

     

    Regards,

    L6Perry

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