Nov 16, 2009 7:18 AM
stolen ilok
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Hi guys,
I am in the great position of having my ilok stolen. It was stolen from my laptop bag at Malga airport which security would not allow through, because of two kensington laptop padlocks!, therefore I had to put the bag back through check in. When I arrived back in the UK, my bag had been gone through, cash gone and my usb drives (including my ilok) were missing/stolen.
I have generated an rma number with ilok (RMA tracking ID is SI1395674).
I am therefore asking if you can upload replacement licences to my ilok account: bigearsaudio.
I have attached all the relevant plugin details.
Thanks for your help,
I have 7 days left on my temporary licences, so your quick response would be greatly appreciated.
Yours in anticipation,
Bruce Pont
Hi,
I created a support ticket for you so we can resolve this issue. Please respond to the ticket. Thanks.
Q: What is a support ticket?
A: A support ticket allows you to directly correspond with a Line 6 Support Representative. An email will be sent to you from Line 6 containing a link if a Line 6 support representative determines that a ticket is necessary to troubleshoot your issue. Please follow the link in the email to view your open ticket to work one on one with Line 6 Support.
Please note: Sometimes support tickets will be filtered to spam and junk folders. If you did not receive an email from us indicating that a ticket has been created, please make sure to check those folders in your email host.
http://line6.com/account/tickets/view/
Line6Miller
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