I have a couple items I hope you nice folks can help me with. I am getting very frustrated!!!! I have been trying for days to get my workbench to work with my variax 700 acoustic & the USB interface keeps blinking red on the guitar side. I have tried 2 different computers (neither with 64 bit). I have reloaded all software (starting with just the workbench & finally loading up Guitarport/Rifftracker, Gearbox, & Pod xt [more on pod xt later].....

Here is an observation/question. I have noticed that the Guitarport & the Pod xt both have "ESN" #s while the Variax USB interface lists NONE where a number should be. Does this mean something & what can I do about it. The Monkey lets me choose the interface & I upgraded everything but when I try to click on the Variax USB INterface, it says "no device detected" & then a box comes up next saying "no device configured, we will close variax workbench" or something to that effect.

I was also concerned that I might not have USB #2 but under USB devices there are 2 listings at the bottom for "enhanced" + I know my laptop is new enough to have USB2 (though right now I am trying to use everything on my older desktop that I had when I purchased all of this stuff).

With the laptop, I uninstalled everything & then just installed the monkey & workbench & with no other usb devices plugged in, I went around to all 6 usb ports built in to the laptop (there are 4 on the back & 2 on the side). Is it obvious which ones are enhanced or is it likely that they all are?

More important than anything, I just want to tweak my variax in the workbench program I paid good money for (not to mention the fact that I won 2 Guitarports, a shortboard & Podxt, Rifftracker, gearbox and a Variax 700 Acoustic.

Also, a problem has come up with Podxt. In the Monkey (which allows me to choose between Guitarport, USB interface & Pod xt), when I click on the Pod xt there is a caution sign that an update is available. When I click on this it tells me "Important: Your hardware hardware has not yet been activated to allow all the features you purchased." I am to press activate in the optional add ons tab. Each time I try to do this or update the one caution item (USB Firmware)  , it goes through the motions & then says "error"  "Warning, the transaction verification failed...If problem persists (which it has) click support button. You will not need to purchase another license key to fix this problem......

Again, this problem is secondary to me & way down on the list from getting the Variax USB interface to stop blinking red on the guitar side & let me use the workbench program. In a nutshell for now, is the lack of an ESN number got anything to do with the problem? Any other suggestions?  LINE 6 got any suggestions?

I thank anyone & everyone who has tried & will continue to try to help me. I am sure a sledge-hammer isn't going to fix the USB interface the way I want it to work!!!

love

lee