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Line 6 - Support
619 Views 0 Replies Latest reply: Nov 19, 2009 5:32 PM by ScorpionsWR RSS
ScorpionsWR Just Startin' 1 posts since
Dec 7, 2007
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Nov 19, 2009 5:32 PM

RiffWorks and Line 6 Edit Issues

Hello,

 

I actually have two issues:

  1. When I install Line 6 Edit, when it gets to the part where it installs the Java Runtime Environment I get the message that says "Unable to download the Java Runtime Environment". The installation then continues, but Line 6 Edit is not usable until Java Runtime Environment is installed. I am connected to the Internet through DSL throughout installation. I have actually tried downloading Java from a different source manually and it downloads and installs fine, but Line 6 Edit doesn't recognize it. I kind of feel that whatever server the installation process is referencing for Java does not contain the file anymore, so the install cannot download it. Could you please look into it?
  2. About 4 years ago I bought the original RiffWorks for $99.99. I've been using it quite heavily for a while and then I stopped using it because my computer started having difficulties handling the software and there were major latency issues. Anyway, I have upgraded to a different laptop that is running Vista. I went to the Line6 website to download RiffWorks again to use on the new computer, but I guess the original RiffWorks is not compatible with Vista and my only option then is RiffWorks 2, which I'm required to pay $129.99 for. I don't think it's fair. I've already paid $100 for a piece of software that I would have been perfectly happy using if that was an option. Is there some sort of an upgrade pricing? I would pay the $30 difference to upgrade to RiffWorks 2, but to think that what essentially is the same piece of software will end up costing me $220 is a bit ridiculous. For that money I easily buy a bundle of hardware audio interface and recording software. Please let me know what my options are.

 

Thanks.

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