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2590 Views 3 Replies Latest reply: Jan 31, 2011 7:11 PM by musick7 RSS
itsrek Just Startin'
itsrek
1 posts since
Dec 30, 2009
Currently Being Moderated

Dec 30, 2009 9:02 PM

Line6 TonePort KB 37 Crashes Computer

Every time I plug my midi(KB37) into my computer it crashes my computer. I installed the newest driver still does the same thing. Can anyone help me out? What I need to do to fix it?

Tags: kb37, toneport, gearbox, computer, line6, crash
  • Kneehow UberGuru
    Kneehow
    6,750 posts since
    Dec 26, 2007
    Currently Being Moderated
    Dec 31, 2009 12:50 PM (in response to itsrek)
    RE: Line6 TonePort KB 37 Crashes Computer

    Hi,

       

      Unplug your KB37. Please try downloading and installing this Driver: http://line6.com/software/readeula.html?rid=2717

       

      Also, please try the other USB ports on your computer (other than the one you were using previously). Did this help you out?

       

      Regards,

      L6Perry

    • jimfaris Just Startin'
      jimfaris
      1 posts since
      Oct 10, 2006
      Currently Being Moderated
      Jan 9, 2010 4:16 PM (in response to Kneehow)
      Re: RE: Line6 TonePort KB 37 Crashes Computer

      UGH!  having the same problem, but i'm on a Mac. downloading asn exe does me no good.

    • musick7 Just Startin'
      musick7
      1 posts since
      Aug 29, 2009
      Currently Being Moderated
      Jan 31, 2011 7:11 PM (in response to Kneehow)
      Re: RE: Line6 TonePort KB 37 Crashes Computer

      Got a question,

       

      I'm using an Intel iMac with the i3 processor. I just installed the TONEPORT KB37 software that came with the keyboard… "Gear Box" "Red CD" before I plugged in the USB and on a BRAND NEW HARD DRIVE.

      I also added the LIVE LITE5 TOOLS that also came with the keyboard. However it CRASHES my Mac every time I hookup the KB37.

       

      Could you please LINK the MAC OS X Link you added above?

       

      Thanks!

       

       

      p.s

      Let me detail what I did exactly.

       

      1) Installed GEAR BOX, (No other App was RUNNING while I did this.)

      2) After Fresh install it restarted and opened up the software. I logged in and checked for a newer version. "It didn't have ANY"

      3) After installing gear box, I installed the Live Lite5 CD software by dragging it to my MAC HDD. "Just as it said to do"

      4) Shut down and plugged in the USB to the keyboard, Powered UP. CRASHED almost after turning it on.

      5) Tried again… SAME.

      6) Logged into LINE6 Website, and asked this Question/Request for link.

       

      Have a great day!

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