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2609 Views 11 Replies Latest reply: Mar 24, 2010 1:42 PM by broman2999 RSS
broman2999 Just Startin' 9 posts since
Mar 15, 2010
Currently Being Moderated

Mar 18, 2010 4:05 PM

I NEED HELP ASAP! iLok/Pod Farm installation not working!!

I just bought POD Farm platinum.  I have installed and uninstalled numerous times.  I have gone to the ilok site and synced my key with the code.  I open Pod farm in pro tools 8 and get a "no authorized device" message.  I would like to start using this tonight, and authorization should not be this difficult!!!  Whatever happened to just putting in a auth code and going about your business?  The monkey does not help.  I have selected iLok during the installation process of pod farm 1.11, and I have no other line 6 hardware.  what now?!

  • BigChas52 Expert Line 6 User 2,315 posts since
    Mar 12, 2007

    Did you install the iLok drivers on your system?

  • ricksox UberGuru 11,600 posts since
    Mar 28, 2006

    Hello,

       

      Are you connecting the iLok directly to a USB port on your computer or do you have it connected to a USB hub?

       

      Have you tried connecting the iLok to other ports on your computer?

       

       

      Line6Miller

  • ricksox UberGuru 11,600 posts since
    Mar 28, 2006

    Hello,

       

      A couple of things you can try:

       

      - Reinstall the POD Farm application. Maybe something got corrupted during the first install.

       

      - Trash your Pro Tools preferences. If this is a Pro Tools glitch then this should resolve your issue.

       

      We do have a phone number as well:

       

      http://line6.com/company/contact/

       

       

      Line6Miller

  • ricksox UberGuru 11,600 posts since
    Mar 28, 2006

    Hello,

       

      I'm not really sure why the POD Farm plug in would be working in some sessions but not others. Any chance you would be able to send that session to me in an email?

       

      I can create a support ticket for you and escalate it to our QA department to see if they can reproduce it here in house.

       

      Let me know. Thanks.

       

       

      Line6Miller

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