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1257 Views 2 Replies Latest reply: Apr 2, 2010 3:08 PM by Bergbyskater RSS
Bergbyskater Just Startin' 2 posts since
Mar 19, 2010
Currently Being Moderated

Mar 29, 2010 12:20 PM

UX1 Red light

Hi, im having a problem with my Ux1 toneport. Its a red light and not a green. Ive changed the usb cable and ive reinstalled the drivers, i've tried different usbports but nothing seems to work. Ive had it for maybe a week and it worked fine until i installed POD farm platinum today. Any suggestions ?

  • Line6Hugo Line 6 6,580 posts since
    Apr 8, 2007
    Currently Being Moderated
    Apr 1, 2010 5:31 PM (in response to Bergbyskater)
    RE: UX1 Red light

    Have you tried uninstalling all Line 6 software, then downloading and installing the latest POD Farm and driver software?

       

      Also, please disconnect all other USB devices from the computer (except for a mouse, keyboard, and the UX1) while troubleshooting this issue.  Completely disconnect ANY USB hubs, and test the UX1 on all of the computer's USB ports.

       

      If the problem persists, you will need to isolate the problem by testing on a different computer.

       

      Regards,

       

      Line6Hugo

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