Currently Being ModeratedSep 4, 2011 3:49 PM (in response to afrox)Re: My sound card stops working while recording
Guys, I think I've found out what the problem is (at least from my experience).
I too, have a TonePort KB37 that has been installed on our Win7 64bit tower (and the then current drivers)
for over a year now with absolutely no problems whatsoever. It has been rock solid!
Because of this stability, and the fact that the card and plugins sound so good, we decided to get a UX2 for
our HP G series laptop. We've had the same problems mentioned above. The first came from the new
UX2. We noticed it's called a Pod Studio UX2 (not TonePort). Had a lot of trouble getting Monkey to even recognize it's ESN. The serials on the unit & box were not the same as the Monkey's ESN from the card. Still, we managed to coax Monkey to upgrade the UX's firmware and also update the Line6 ASIO drivers, after which, the UX2 was finally recognized by the laptop.
This didn't completely fix things as the UX would lock up or stop sending audio intermittently. We then tried installing the UX on the tower, but it still had installation issues (had to reinstall firmware again). The card would work for a while, and then just stop. Though, it was much better with the tower, it simply wasn't trustworthy for any sort of professional use, so we returned it.
I remember from the days of configuring towers for audio that the USB chipsets used on some motherboards would conflict with USB audio cards. (BTW - we even tried installing our sturdy KB37 onto the laptop, still no luck). So, we decided to return the laptop for another brand (Gateway) and started all over again. With this laptop, we were able to install the KB37 with absolutely no problems to date.
Conclusion: I believe the ASIO drivers were not an issue with Win7 64bit. There is a difference internally between the TonePort and the Pod Studio card versions, which has caused some compatibility issues. We will be purchasing a UX2 TonePort as soon as we can locate one.
Also, the different laptop brand made all the difference. It's just like a few years back..... juggling CPU types, graphics & USB chipsets etc.... to get USB audio to work flawlessly.
Hope this helps.