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2280 Views 8 Replies Latest reply: Sep 10, 2010 9:29 AM by bernstein_m RSS
bernstein_m Just Startin'
bernstein_m
5 posts since
Aug 27, 2010
Currently Being Moderated

Aug 27, 2010 9:12 AM

Driver installation problem

Hi  -   I just got my Studio GX and am trying to install on my  64-bit Win 7 lappie.If

 

The problem I have is with the  driver installation... I have tried this from Monkey and the installation file and all seems to go well - until the point when I plug in the USB device to the port. The problem is that teh "found new hardware"  doesn't appear (as per your Knowledge Base article). So at the end of the day the GX doesn't show in Pod Ftaase?eas plearm 2 and each time I open Monkey it tries yet again to install drivers. And fails.

 

Any ideas please?

 

 

Thanks,

   Mike

 

+44 (0)1509 620323

Tags: gx, driver, installation
  • CatalinaEddy Iknowathingortwo
    CatalinaEddy
    112 posts since
    Aug 18, 2008
    Currently Being Moderated
    Aug 27, 2010 1:34 PM (in response to bernstein_m)
    Re: Driver installation problem

    Does your W-7 operating system recognize the usb connection when you plug the GX unit in?  If not...you could try checking in Device Manager & verifying that there aren't any annoying little yellow warnings present in somewhere like USB Controllers and/or do a manual check for new devices either by right clicking on the parent tree in Dev Mgr & 'scan for hardware change' or just 'Add A Device' from Cont Pan>Hrdw&Sounds>Devices &Printers>Add A Device.  The system will perform a re-scan to see if anything is newly connected.

     

    Red light on the GX unit?

  • laplayantonio Guru
    laplayantonio
    2,435 posts since
    Sep 26, 2006
    Currently Being Moderated
    Sep 7, 2010 1:37 AM (in response to bernstein_m)
    RE: Driver installation problem

    hello Mike

       

      this is normal: you need connecting the LINE OUT to your sound system to hear the GX output

       

      if you wish using your PC speakers, connect this out to your PC soundcard's input, or, if they're separate powered speakers, plug your speakers directly into it

       

       

      line6antonio

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