Skip navigation
2147 Views 10 Replies Latest reply: Dec 27, 2011 5:16 PM by medievil1 RSS
sparkle Just Startin' 4 posts since
Aug 29, 2007
Currently Being Moderated

Sep 1, 2010 6:17 PM

Toneport UX2 driver inactive

Bonjour,

 

j'essai d'enregistrer en 24 bits et 48 kHz mais le driver operating reste toujour 'inactive' . J'essai de changer dans sound control panel la qualité d'enregistrement et je parvient à changer la qualité de son dans le playback mais le problème survient pour le recording. Lorsque je choisit la qualité 24 bits 48 kHz pour l'enregistrement, j'obtient en un premier temps un pop-up me disant que le line 6 est utilisé par une autre application. Je force donc le pop-up à exécuter le changement mais j'obtient un deuxième pop-up me disant que le line 6 ne supporte pas  le 24 bits 48 kHz.  Il y a t'il une solution ?

 

Sparkle

  • Line6david Line 6 Support 5,196 posts since
    Jan 27, 2010
    Currently Being Moderated
    Sep 2, 2010 5:05 PM (in response to sparkle)
    RE: Toneport UX2 driver inactive

     

      Salut,

       

      Il me semble que les pilotes de votre carte son sont en conflit avec les pilotes pour votre Line 6 appareil. Avez-vous essayé de les désactiver dans le Gestionnaire de périphériques de Windows?

       

      Pour ce faire, allez dans Démarrer> Panneau de configuration> Système dans le gestionnaire de périphériques onglet Matériel.

       

      Recherchez les points d'exclamation à côté de tous les périphériques sous audio, vidéo et contrôleurs de jeu essayez de désactiver tous les périphériques en conflit et voir si cela résout le problème.

       

      Merci,

      David Parks

      Line 6 Customer Support

  • ricksox UberGuru 11,600 posts since
    Mar 28, 2006
    Currently Being Moderated
    Sep 10, 2010 8:41 AM (in response to sparkle)
    RE: Toneport UX2 driver inactive

    Hello,

       

      What Line 6 device are you using?

       

      What recording application are you using?

       

      Also, in what sequence are you setting your drivers? In other words how do you set it all up step by step?

       

       

      Line6Miller

  • ricksox UberGuru 11,600 posts since
    Mar 28, 2006
    Currently Being Moderated
    Sep 15, 2010 8:55 AM (in response to sparkle)
    RE: Toneport UX2 driver inactive

    Hi Sparkle,

       

      I followed up with our QA department and this is a bug in our driver. You're actually not supposed to be able to click on the Advanced tabs in the Windows Control Panel when you have our device selected at all.

       

      If what you are actually trying to do is change the bit depth and sample rate of your Line 6 hardware, you should do it in the Line 6 Audio MIDI Devices Control Panel for the ASIO driver.

       

      Is this what you are trying to do? Change the hardware sample rates I mean.

       

       

      Line6Miller

  • Kneehow UberGuru 6,750 posts since
    Dec 26, 2007
    Currently Being Moderated
    Sep 17, 2010 10:40 AM (in response to sparkle)
    Re: RE: Toneport UX2 driver inactive

    Hi,

     

      I would defer to Line6Miller's statement as being correct, as he's our lead support tech.

     

      I did see your thread and did a quick check on my work computer, but it's running Windows XP/Service Pack 3.

     

      With a TonePort UX2 connected, no other audio programs running and just launching the Line 6 Audio/Midi Devices control application I have the following options (see screenshot)...

     

      It would appear to be a driver/OS behavior bug. I'm also running USB Driver 4.0.2.7, but on an XP/SP3 system.

     

      Regards,

      L6Perry

    Attachments:
    • bschmee Just Startin' 1 posts since
      Jan 28, 2007
      Currently Being Moderated
      Sep 18, 2010 6:41 AM (in response to Kneehow)
      Re: RE: Toneport UX2 driver inactive

      Hello there,

       

      I have this problem and I must say it's very frustrating. Is there any news on a fix for it please?

       

      Many thanks,

       

      B

    • medievil1 Just Startin' 26 posts since
      Apr 12, 2010
      Currently Being Moderated
      Dec 27, 2011 5:16 PM (in response to Kneehow)
      Re: RE: Toneport UX2 driver inactive

      was this ever resolved I am having the same issue (latest driver as of Dec 27th 2011)..no option to change the bitdepth/sample rate just a button that sends me to the windows 7 control panel where I can change, the driver will show the new setting, then once you close the driver and reopen it's settings it's back to 44100 and 16bit

  • fire_onhigh Just Startin' 1 posts since
    Dec 26, 2008
    Currently Being Moderated
    Aug 25, 2011 4:41 PM (in response to sparkle)
    Re: Toneport UX2 driver inactive

    I am dieing trying to figure it out. I have my windows 7 compat driver up to date and when i try to install gearbox it gives me the "does not support 64 bit" message and i cannot install. Please help me out.

    thanks

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • Correct Answers - 5 points
  • Helpful Answers - 3 points