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1987 Views 2 Replies Latest reply: Sep 21, 2010 10:33 AM by Line6Hugo RSS
Jonesey79 Just Startin' 5 posts since
Dec 3, 2009
Currently Being Moderated

Sep 16, 2010 12:46 PM

Pod Studio GX help required

I recently bought a Pod Studio GX with Pod Farm to use on my imac.  The standalone application works fine.  However, I can't launch Pod Farm as a plug in within Garageband.  When I try, it says that no device is connected, or that the device is not authorised.  I have tried launching Line 6 Monkey to sort this, but Line 6 Monkey doesn't detect my GX.  This isn't a USB issue as the standalone application works with absolutely no issues.

 

Can someone please assist.

 

Thanks

  • Line6Hugo Line 6 6,580 posts since
    Apr 8, 2007
    Currently Being Moderated
    Sep 21, 2010 10:33 AM (in response to Jonesey79)
    RE: Pod Studio GX help required

    In the Activate Purchase windows asking for a license key, please type in the word:

       

      refresh

       

      all in lower case letters.

       

      I read what you said about the USB port, but just do the following to properly troubleshoot:  Please disconnect all other USB devices (except for a mouse/keyboard, and the GX) while trouble shooting this problem.  Completely remove ANY USB hubs, even if not in use, and test the GX on all of the computer's USB ports when testing the Plug-in.

       

      Let us know if the problem persists.

       

      Regards,

       

      Line6Hugo

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