This is really bugging me.  I have owned a Pod XT Live in the past and Monkey used to update no problem. Used XP in those days and Vista (ugh!).

I then bought a UX2 studio - Windows 7 and installed.  Then one day, Monkey threw his teddy in the corner.  Downloaded new drivers and showed me the nice blue bar signifying all was well, device and registration check, login OK check, then nothing.  For hours.  No updated software install.  Its not as if I can see this download in my documents folder and install manually.  Oh no - Monkey don't allow that - Monkey know best.  This has been going on for weeks, in the meantime have upgraded my machine to its present spec and no change.  Have disabled firewalls and anti virus programs - no change.  Why is it so bloody difficult?  Christ, I can download HP's bloatware no problem - but this?? I used to love Line 6 gear but this is severely testing my patience. Is there a way around this? can I get to use my Junkie models in Record like I should be able to?