Hi

I've seen at least one other post where someone broke the HD500 expression pedal pivot pin by tightening it slightly just as you've done and shearing the end off.  I tightened mine very slightly with no issues.  However it shouldn't break with a minor adjustment such as you say you've made. You will need a new pivot pin, so you should contact Line 6 using one of the numbers you'll find in the Contact Us section if you follow the link below and they may send you one or they may suggest you return the unit to your supplier for replacement.

regards

Nick

hey_guitarman wrote:

 

Imo the factory default pedal setting is way too loose. So I tightened it up just a little bit - a half turn, not more. But this was enough to break the pedal axis! As I took a closer look I saw that the nut is sticking on the screw's thread, so maybe the nut couldn't turn on the thread, causing the pedal axis screw to tear apart.

 

Is there anybody else who experienced this?

Hi,

I created a support ticket for you so we can resolve this issue. Please respond to the ticket. Thanks.

Q: What is a support ticket?

A: A support ticket allows you to directly correspond with a Line 6 Support Representative. An email will be sent to you from Line 6 containing a link if a Line 6 support representative determines that a ticket is necessary to troubleshoot your issue. Please follow the link in the email to view your open ticket to work one on one with Line 6 Support.

Please note: Sometimes support tickets will be filtered to spam and junk folders. If you did not receive an email from us indicating that a ticket has been created, please make sure to check those folders in your email host.

http://line6.com/account/tickets/view/

Line6Miller

Hello.

as i expresssed in another posts, i've suffered the same issue by tightening the bolt a lil bit. Thing is, im not in the USA right now, so it's impossible for me to send the unit for repair for a minor issue. So i was wondering if i can get email support and if the L6 guys can send me the spare unit to my address in colombia.

thank you.