I did the troubleshooting. There was no "lower filter" at that registry location. I searched for "LVUSBSTA" and got nothing. It recognizes the POD but no info is sent to the computer. The bar graphs don't fill but it says "Ready". I did manual install, and like I said, it recognizes the POD but no data sent. Whats up? I'll try it on my lap top, maybe they will talk to each other.