Skip navigation
Up to Discussions in POD Farm / POD Studio / TonePort
1422 Views 3 Replies Latest reply: Jan 5, 2011 2:52 PM by ricksox RSS
Billyray70 Just Startin'
Billyray70
8 posts since
Nov 13, 2010
Currently Being Moderated

Dec 29, 2010 10:00 PM

"USB Device Not Recognized"

Pod Studio UX2 worked fine the first time I installed.  Now every time I try to plug it in to the USB port, Windows tells me "USB Device Not Recognized", and device is listed as "Unknown Device".  Line6 Monkey keeps re-installing the latest drivers (I've done this at least 10 times), but keep getting the same message, then Line6 Monkey wants to re-install the drivers again.

  • Rowbi Expert Line 6 User
    Rowbi
    7,745 posts since
    Nov 25, 2006
    Currently Being Moderated
    Dec 30, 2010 5:16 AM (in response to Billyray70)
    Re: "USB Device Not Recognized"

    have you tried other USB ports on your system?  also removing all usb devices you don't need (you can leave the keyboard and mouse) can sometimes help to find any conflicting hardware.  also sometimes bluetooth and wifi cards use an internal USB connection, so try disabling them as a test.

     

    also try uninstalling all line 6 software, rebooting and trying again.  obviously don't connect yout UX2 until the driver installer tells you to.

     

    let us know how you get on.

    • Billyray70 Just Startin'
      Billyray70
      8 posts since
      Nov 13, 2010
      Currently Being Moderated
      Jan 4, 2011 9:56 PM (in response to Rowbi)
      Re: "USB Device Not Recognized"

      It worked.  I disconnected all of my USB connections except the mouse & keyboard.  When I connected the UX2, the lights came on and stayed on.

       

      It's a bit of a hassle having to do this every time I want to jam though.  Any chance a firmware update may fix this?

  • ricksox UberGuru
    ricksox
    11,600 posts since
    Mar 28, 2006
    Currently Being Moderated
    Jan 5, 2011 2:52 PM (in response to Billyray70)
    RE: "USB Device Not Recognized"

    Hello,

       

      It's not so much an issue with firmware or even our drivers for that matter.

       

      It's more of a Windows/Computer problem. Your computer's USB ports are most likely bogged down by the amount of devices you have plugged into them. This happens on my computer at home sometimes and USB hubs can make it worse.

       

       

      Line6Miller

More Like This

  • Retrieving data ...

Bookmarked By (1)

Legend

  • Correct Answers - 5 points
  • Helpful Answers - 3 points