Community: Line 6 monkey doesn't detect my spider IV 75

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948 Views 4 Replies Latest reply: Jun 25, 2012 5:38 AM by fflbrgst

projie

2 posts since
Sep 24, 2009

Currently Being Moderated

Feb 23, 2011 11:29 AM

Line 6 monkey doesn't detect my spider IV 75

Hi there,

When I open line 6 monkey it doesn't detect my spider IV 75. Any ideas? My fbv shortboard mkII is connected to a USB 2 port. Is there something I should download?

Cheers,

Paul

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Line6david
5,196 posts since
Jan 27, 2010

Currently Being Moderated

Feb 24, 2011 5:01 PM (in response to projie)
RE: Line 6 monkey doesn't detect my spider IV 75

Hi,

Have you installed the latest drivers for the amp and pedal?

1. Download line 6 monkey.

2. Open monkey and in the updates tab highlight drivers and click update selection.

3. Run the driver installer.

http://line6.com/software/

Thanks,
David
Line 6 Customer Support

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- projie
  2 posts since
  Sep 24, 2009
  
  Currently Being Moderated
  
  Feb 26, 2011 1:59 PM (in response to Line6david)
  Re: RE: Line 6 monkey doesn't detect my spider IV 75
  
  Thanks for the reply, David.
  
  Unfortunately when I try to open Monkey, I get a box up that states "Line 6 Monkey - No device detected". Then there is a drop down box to select the device to be configured, but there is no option for the shortboard or any spider amps.
  
  What do I try now?
  
  Cheers,
  
  Paul
  
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  - Amphitryon27
    1 posts since
    Jun 18, 2012
    
    Currently Being Moderated
    
    Jun 23, 2012 7:50 PM (in response to projie)
    Re: RE: Line 6 monkey doesn't detect my spider IV 75
    
    Unfortunately I have exactly the same problem like you, projie. I use Windows 7 (64 bit) and want to connect the fbv shortboard mkII with my laptop. Are there any solutions?
    
    Regards
    Jan
    
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    - fflbrgst
      1,292 posts since
      Mar 6, 2011
      
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      Jun 25, 2012 5:38 AM (in response to Amphitryon27)
      Re: RE: Line 6 monkey doesn't detect my spider IV 75
      
      Some of the possible solutions:
      Ensure all anti-virus and firewall software is turned off.
      Try a different USB port.
      
      Lastly, try a different computer. I couldn't get Monkey to recognize my FBV Express Mk II no matter what I tried with a Windows Vista computer, but with a 'borrowed' laptop running XP, I had no problems getting the updates installed. Funny though, Spider Edit has no problems with the Vista machine, so this is definitely a Monkey software bug that Line 6 has not been able to fix.
      
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Feb 23, 2011 11:29 AM

Line 6 monkey doesn't detect my spider IV 75

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