Hi David,

Yes, the unit functions normally when not plugged into a computer.

No, it is not plugged into a USB hub, but directly into a USB 2.0 port on my laptop.

Thanks,

Andrew

Hi Triryche,

No, the Monkey can't see it and I've tried a few cables.

It worked in XP but not in Win 7.  I am running the Win 7 64 drivers, and I see that others have done so successfully.

Thanks for the reply.

Andrew

Hi Triryche,

I loaded an earlier WinXPPro64 disk image that had the Monkey on it and it did not work.  It asked for drivers right away, so I want to be sure I go far enough back to an image that did work to be sure.

Even if I don't have any drivers installed, the PC should recognize that SOME new hardware is present and ask about it via teh Found New Hardware Wizard, right?  Nada.  I am beginning to suspect a faulty USB.

I'll try a few other things then take up the accordion. 

Hi Line6Don,

As I mentioned to Triryche above, I am beginning to suspect a failed USB port on the PODxt.  I'll do some more testing and then decide what to do next.

Thanks,

Andrew

Hi Line6Hugo,

I did try removing all USB devices and tried on two computers.  No joy.

I did notice that even after I load the drivers through the Monkey, the current version of the drivers (NOT the latest verson column) is still listed in the Monkey as unknown.  Could it be that Windows 7 Pro is preventing the drivers from being loaded properly?  I have run the driver installation application (external to the Monkey) as Administrator and still get this result.

1.  Is there a way to tell via the presence of a file or somethign that can prove that drivers are prioerly installed, and

2.  Is there a way to ensure that Windows 7 installs the drivers properly by granting the proper priviledges to a directory, user, etc.?

Thanks,

Andrew

Hi Line6Hugo

1.  Cool.  I am traveling now but will look for teh file when I get back.

2,  I run Windows 7 from a user account with Administrator proviledges.  I think that is the only way now.  I don't tink Win 7 has an Administrator account.  I also did the right click>Run as Administrator.  If the file isn't in the directory per item 1 we may have a piviledges issue that transcends the Administrators group.  If it is there, we have a different problem.

But how about this:  Should the Money indicate what version of the driver is installed on the PC whether or not the PODxt can see it?  Right now the Monkey says it does not know what version the driver is even though the install was successful.

Andrew

Hi Line6Don,

The other machine is also running Windows 7 Pro 64.  So no analysis help there.

I will be in range of my laptop and PODxt Live tonight and will check for the existence of the driver.

I did open the box to look for trauma at the USB port and found everything to be absolutely clean and unmolested.  I know it only rules out obvious damage.  I wish there was a way to tell from the PODxt if it thought it was connected via USB to a PC.  Is there?  And if there was,  would it buy us anything.

BTW, the MIDI connection works fine.  Probably apropos of nothing, but there it is.

Thanks again,

Andrew