All of problems I've been reading about regarding Xts showing a 00000000 ESN in Monkey show this ESN on the unit itself.  My problem is slightly different in that I do have a proper ESN listed on my POD Xt Live, but when I connect via USB to three different PCs, I get an error message stating "The PODxt Live you are connecting to is not valid Line 6 hardware" and Monkey shows a Communication Error and an ESN of 00000000.

Now, my Xt Live has never been serviced.  I bought it new about three years ago from a major online retailer.  In fact, I only turned it on once to make sure it worked when I first got it.  I purchased the Gold model pack about a year later and just now got around to installing them.

Well, I can't install them because of this stupid error that I'm receiving.  The Xt Live works fine, and when I connected it to my PC, I was able to update both the USB firmware and the Flash Memory to the latest versions.  How was I able to do this, but not install the model packs?

Please tell me there is a way to get my model packs (which I've never even played!) onto my Live without having to spend big bucks at a service center.

Thanks,

jawgee