timothychern wrote:

 

I've asked this before, but figured I'd try again. When I use the digital cable w/ my Variax 300 and the HD500, after a few minutes, the audio signal sputters & dies. NO audio is getting to the 500 (no reaction in the tuner)

So far:   

              I exchanged the HD500,

              Purchased a new digital cable

              The Variax, special 1/4" cable and old black P/S work fine with the 500

              The Variax & digital cable work fine with my xt Live

 

Please help! I really want to like this thing, but I'm starting to think it's time to return it & stick with the xt !!!

 

anyone....Bueller?? Bueller??

Purely speculation at this point, but given what you are experiencing, it would suggest there is a fault with the VDI Socket on your HD500.

I can confirm that I've had my HD500 since November and use it with my Variax acoustic 700 and VDI cable and I have experienced no problems what so ever.

I think since if there is an actual problem with the VDI socket and it will require some kind of servicing (which will be free since you will no doubt still be under warranty) I suggest rather than wait for Line 6 to reply on here, you contact customer support directly, by phone if you can.

Sorry I can't be of more help.

*Edit: I just noticed you said you had exchanged the HD500 already......... so I really am stumped at this point, but I'd still be getting onto L6 direct.

The problem is simply power supply.

Plug the A-B Box used to power the Variax at the same time (using the VDI cable to program the Variax and selecting "Variax" in the HD 500 input option to hear the sound by the VDI cable) and everything will work.

If you don't use the additional power supply, intermitently will occur a problem (at least the sound quality will not be good). I am pretty sure that it is a problem in the POD HD 500 power supply capacity by the VDI cable.