Community: License manager does not authorize my MacBook Pro

Up to Discussions in POD Farm / POD Studio / TonePort

1432 Views 6 Replies Latest reply: Dec 26, 2011 12:17 PM by jasonkishman

tweemb

3 posts since
Apr 17, 2008

Currently Being Moderated

Jun 2, 2011 8:00 AM

License manager does not authorize my MacBook Pro

I've just bought the new POD Farm 2.5 version for my Toneport KB37 and I'm using the License manager to authorize my MBP. When I click authorize the license manager says it's authorized, but after I restart it it's not authorized anymore. It is however listed on the My Devices page on the website. I tried deauthorizing it and trying it again, but that doesn't help.

POD Farm says my KB37 has a valid license, but the computer doesn't. What should I do?

Regards,

Otto Coster

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Tags: kb37, license, podfarm

Line6david
5,196 posts since
Jan 27, 2010

Currently Being Moderated

Jun 3, 2011 4:24 PM (in response to tweemb)
RE: License manager does not authorize my MacBook Pro

Hi,

Have you tried uninstalling/reinstalling POD Farm 2.5?

http://line6.com/community/docs/DOC-2304

Thanks,
David
Line 6 Customer Support

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- tweemb
  3 posts since
  Apr 17, 2008
  
  Currently Being Moderated
  
  Jun 5, 2011 5:18 AM (in response to Line6david)
  Re: RE: License manager does not authorize my MacBook Pro
  
  Hi David,
  
  I reinstalled POD Farm, but it didn't help. I see that tere are more people having the same problem as I have - http://line6.com/community/thread/65184?tstart=30
  
  See the attached screenshots, the website says my computer is authorized (twice even), but the license manager and therefore POD Farm says it isn't.
  
  Report Abuse
  
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Line6Don
5,275 posts since
Mar 14, 2011

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Jun 8, 2011 2:08 PM (in response to tweemb)
RE: License manager does not authorize my MacBook Pro

Hey tweemb,

This is an issue we are aware of and are currently working towards an update for the license manager to solve this issue. It will be released as soon as it is available.

In the mean time we apologize for your inconvenience. For now you should be able to install your POD Farm license into your KB37 and use that to authorize it for use.

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- primitive05
  2 posts since
  Jul 13, 2008
  
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  Jul 14, 2011 1:54 PM (in response to Line6Don)
  Re: RE: License manager does not authorize my MacBook Pro
  
  Hey Line6Don,
  
  Any news on this update? I just got a gx and I'm having a similar problem here. License manager says that my computer and my GX are both authorized. But PodFarm2.5 says my device is not authorized everytime I start it. I also tried uninstall/reinstalling software along iwth deauthorizing/reauthorizing. Super bummed out.
  
  thanks,
  
  JD
  
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- brilli
  1 posts since
  Jun 10, 2008
  
  Currently Being Moderated
  
  Jul 22, 2011 5:01 AM (in response to Line6Don)
  Re: RE: License manager does not authorize my MacBook Pro
  
  Got the same problem with a Toneport DI-G. I have 2 VERY urgent deadlines in the next 5 days. Please fix this . . . I love the unit, but I am mixing a feature film with lots of people waiting, they don't want excuses. Neither do I. Results perhaps? Or better BETA testers.
  
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  - jasonkishman
    1 posts since
    Dec 26, 2011
    
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    Dec 26, 2011 12:17 PM (in response to brilli)
    Re: RE: License manager does not authorize my MacBook Pro
    
    I am having the same problem, it says it is installed then when i go to plug in through garage band a message comes up, not authorized, where or how do i fix this????
    
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Jun 2, 2011 8:00 AM

License manager does not authorize my MacBook Pro

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