Skip navigation
Up to Discussions in POD HD
444 Views 3 Replies Latest reply: Jun 13, 2011 11:36 AM by Kneehow RSS
jackalope123 Just Startin'
jackalope123
14 posts since
Nov 19, 2010
Currently Being Moderated

Jun 11, 2011 4:58 AM

Pod HD400 a bust?

I bought a Pod HD400 less then a couple months ago and am having the worst time.

 

First, the vol/wha pedal is not working as it should. After calibrating 10 times it's still not working. It shows a full range but when I actually play it, it only works about a few cm from the bottom. I plug in the second pedal and it works as it should. I went a  store to try there's and it is completely different. It works. Please help me with this.

 

Tried different patches and everything but no luck.

Running latest updates on Pod and computer

Tried a total reset

Used headphones and amp Same thing

Ran though XLR and 1/4in, same problem.

 

 

 

The second is a lot more serious. When using this pedal I get shocked by my mic.

 

I first though it was the socket but ran a wire to a different line and still got socked.

Then tried changing guitars, still got shocked.

Changed back to my Vox and nothing on both guitars.

Went back to the Pod and got shocked again.

 

Please HELP!!

 

On a side note, I live in Hawaii so repair shops and  shipping SUCKS! But I do love Line 6 products and hope I can get help to resolve these problems.

 

Thank you

Tags: pedal, volume, problem, broken, shock, pod_hd_400, pod_pedal, pod_400
  • Mr_Arkadin Expert Line 6 User
    Mr_Arkadin
    2,379 posts since
    Jan 25, 2007
    Currently Being Moderated
    Jun 11, 2011 3:00 PM (in response to jackalope123)
    Re: Pod HD400 a bust?

    You've only had it a couple of months so it is well within warranty, get a replacement unit not a repair, otherwise you'll have to wait for shipping both ways plus repair time.

     

    The shock thing could be many things: I imagine it is your system (bad wiring in cables, guitar, mic) or more seriously possibly your home's wiring is bad. Get a replacement Pod first and see if you still have the same trouble.

  • Kneehow UberGuru
    Kneehow
    6,750 posts since
    Dec 26, 2007
    Currently Being Moderated
    Jun 13, 2011 11:36 AM (in response to jackalope123)
    RE: Pod HD400 a bust?

    I have created a support ticket for you regarding this situation.  A support ticket allows you to directly correspond with a Line 6 Support Representative. An email will be sent to you from Line 6 containing a link if a Line 6 support representative determines that a ticket is necessary to troubleshoot your issue. Please follow the link in the email to view your open ticket to work one on one with Line 6 Support.

       

      http://line6.com/account/tickets/view/

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • Correct Answers - 5 points
  • Helpful Answers - 3 points