Currently Being ModeratedJun 19, 2011 8:27 AM (in response to johnborrie)Re: Catch 22: Variax USB interface doesn't recognize Variax 600
I see that you are you powering the guitar with the external power supply [XPS Mini]. You also need to take out the batteries if you want the Variax to be recognized.
Also, do not use a USB hub... you may have to try out all the USB ports on your computer...
Currently Being ModeratedJun 19, 2011 9:52 AM (in response to JellyWheat)Re: Catch 22: Variax USB interface doesn't recognize Variax 600
Yes, I am powering the Variax with external XPS mini power supply, and have removed the batteries from the guitar. Still no joy.
Currently Being ModeratedJun 19, 2011 11:24 AM (in response to johnborrie)Re: Catch 22: Variax USB interface doesn't recognize Variax 600
Have you checked the contacts in the RJ-45 connector to make sure none of themm are misaligned? If they are, make a small J-shaped tool from the wire from a twist-tie and move them back into position, ever so carefully...
Currently Being ModeratedJun 19, 2011 12:57 PM (in response to JellyWheat)Re: Catch 22: Variax USB interface doesn't recognize Variax 600
outstanding and amazing all at once. please remember to award points for all helpful and correct answers, specially since line 6 has not even bothered to chime in at all on this one yet.
Currently Being ModeratedJun 19, 2011 11:46 PM (in response to JellyWheat)Re: Catch 22: Variax USB interface doesn't recognize Variax 600
Thanks for your suggestion. I've checked the contacts in the RJ-45 connector parts of the Variax digital cable, and they appear to be aligned correctly. (The cable is also brand new.)
I forgot to mention in my previous reply that I have the Variax USB interface plugged directly into my iMac, and have tried different USB ports. In every case it's the same result: the Variax USB interface shows up in the MIDI devices window in Workbench with a question mark sign beside it, and the message '(No device detected)'.
Currently Being ModeratedJun 20, 2011 2:13 AM (in response to johnborrie)Re: Catch 22: Variax USB interface doesn't recognize Variax 600
sooner or later most likely later someone from the company will chime in with since you have tryed everything you should take the guitar to an authorised service center near you . since you have had it such a short time... it should be under warrantee.
Currently Being ModeratedJul 4, 2011 5:10 PM (in response to amx05462)Re: Catch 22: Variax USB interface doesn't recognize Variax 600
Rather than start yet another thread on this subject I thought I'd chime in here instead. If it warrants a thread of its own someone let me know pls.
Anyway,same old, same old by the looks of it. I've had my 500 since 06.Been fine apart from a buzz when the vol is fully shut off,but I've always ignored it.
Now that I'm in a cover band I decided to get myself workbench. After installation and monkey update etc(driver 126.96.36.199,firmware1.03,monkey1.41, bench 1.7 java 6), and running the vax from the xtr and pedal and plugged into my amp I launched the bench. The USB interface is recognised,and am getting two green lights, but no device connected.
Having read everything I could find on the subject and uninstalling and reinstalling everything, the same thing. All this time the vax plays away merrily through my amp.
After this lot I tried another uninstall, this time including my system's java. I reinstalled everything from the software disc and tried everything again before doing the monkey update, but still the same.then I fully updated everything again.
Now at what point I don't know, but the rubber cover of the RJ45 input of my vax has been missing for a while, so whenever I try to plug in the jack it always ends up in the RJ45 recess, so after seeing the bit about the contacts I had a look in the vax RJ45 input. Not all the little copper strips are the same height so using watchmakers tweezers I gave em all a little tug to try lft them a bit. Some are now slightly bent but should now all be in contact with the main plug they also got a good clean with switch cleaner. I'm still getting two lights anyway, but still no device detected. I'm now at a loss, and getting mighty peed off, but now suspecting the variax itself and don't know what the hell to do next as it's our debut gig in three days and would love everything operational.
Have I missed anything?
Currently Being ModeratedJul 4, 2011 11:46 PM (in response to cyclops1)Re: Catch 22: Variax USB interface doesn't recognize Variax 600
You don't mention the operating system version you're running. You should download the latest drivers and version of Workbench from the Downloads section above for your computer's operating system rather than trying to use the drivers that are provided on the CD that came with your WorkBench interface. Those drivers almost certainly don't recognise 64 bit operating systems, whilst the new ones do and have done since the updated version of Variax Workbench was released for the new James Tyler Variax guitars.
Currently Being ModeratedJul 5, 2011 5:16 AM (in response to Nick_Mattocks)Re: Catch 22: Variax USB interface doesn't recognize Variax 600
standard XP Pro, I've used every concievable combination of software versions,all are seeing the usb interface, its the variax not being seen.
Currently Being ModeratedJul 5, 2011 2:26 PM (in response to cyclops1)Re: Catch 22: Variax USB interface doesn't recognize Variax 600
Are you powering the guitar with your XPS Mini? The USB device will not power the Variax on its own.
Currently Being ModeratedJul 7, 2011 7:03 PM (in response to johnborrie)Re: Catch 22: Variax USB interface doesn't recognize Variax 600
For my 2 cents ...the culprit will probably be bent pins in the output socket .... I assume you have checked both the socket on the guitar and the port?
Similar experience with slightly bent pins on the guitar ... guitar sounded fine through a Pod XT Live but the pedals wouldn't operate and guitar could not be seen by the PC.
Long story short, ensure the pins are straight and use the right cable, power through a Pod or Vetta!
If the guitar has been subjected to a massive shock the ribbon connecting the board to the socket might be loosened but you would have noticed the broken neck (having said that it's not a Gibsoon so the neck won't have broken).
Currently Being ModeratedOct 17, 2011 2:42 PM (in response to minzapint)Re: Catch 22: Variax USB interface doesn't recognize Variax 600
This is awful.
I have exactly the same problem. Don't know what else to do.
I'm going to send this crap back.
This should not be so difficult.
I have all the lights green. The usb is recognized by windows. Only this workbench shitload does not.
The guitar works fine. Ux1 work fine with the variax...but the damn workbench does not.
Shoould I keep reinstalling drivers/monkey thing add aeternum?
Unlucky me I'm in a Country without line6 service.
REALLY BAD PRODUCT!!!!!!!