Do you have the recently released License Manager 1.01 (released yesterday) installed on your computer?

Have you tried all the possible USB ports on your Mac? Some ports provide more robust/thorough connectivity, which is crucial for any sort of authorization to complete successfully. Please go through each port on the Mac Pro, and close out and re-launch License Manager 1.01. One of them should provide full connectivity for our server to "see" your device.

I see where the confusion is now.

Here are the parameters you specific have:

1. You bought a POD Studio UX1. The POD Farm 2 authorization exists physically INSIDE the UX1's chipset.

2. Computer-based authorization only exists for users who bought an account-based POD Farm 2 license from our website. Since yours is tied to the UX1, it's the UX1 that requires an authorization, not your computer.

So following the lines of #1, I'm going to send you a screenshot of what I see in my version of License Manager. I have 2 devices: the computer I'm on and a POD Studio KB37 that is connected (and seen by the computer) via USB.

This is why I still suspect something else about the USB port/driver state of your Mac system. If you're not seeing the UX1 in License Manager, this tells me that the device isn't fully handshaking with the software program.

Can you trying authorizing your UX1 on your Windows XP via License Manager (look at my screenshot for reference).

We're at the mercy of your Mac's USB port/bus and OSX's interaction with our USB software driver to provide full bandwidth connection to the UX1. You'll know when License Manager displays the device in the list of Hardware Devices on the left.

Alejandro,

  Your server connections need to have port 80 or 443 outbound, but if the License Manager is not allowing the authorization through this connection, I suggest an internet connection that does not utilize a proxy server to try to authorize your computer.

  Regards,

  Line6Hugo