Currently Being ModeratedJun 24, 2011 1:21 PM (in response to AlejandroG94)Re: RE: License Manager Proxy Problem
Do you have the recently released License Manager 1.01 (released yesterday) installed on your computer?
Have you tried all the possible USB ports on your Mac? Some ports provide more robust/thorough connectivity, which is crucial for any sort of authorization to complete successfully. Please go through each port on the Mac Pro, and close out and re-launch License Manager 1.01. One of them should provide full connectivity for our server to "see" your device.
Currently Being ModeratedJun 24, 2011 2:22 PM (in response to AlejandroG94)Re: RE: License Manager Proxy Problem
Which Mac OSX driver do you have installed for the UX1? It should be version 5.9.3: http://line6.com/software/readeula.html?rid=4069
I see that your Windows XP computer has been authorized, but I haven't seen any authorization for your UX1 device yet.
With License Manager open, you need to click on the UX1 device and then authorize It (not the Mac). By default the computer is first selected, not Line 6 hardware device(s).
Currently Being ModeratedJun 24, 2011 3:33 PM (in response to Kneehow)Re: RE: License Manager Proxy Problem
ok drivers are updated, but i still have the same problem.
sorry but i can't understand the second part... while having license manager open, i can only see a list of authorized computers, but can't find anything related to my device.. just a list of web pages. Do I have to authorize my ux1 device apart from the computers or...?
isn't there a way to authorize the mac without using license manager?
thank you for your patience
Currently Being ModeratedJun 24, 2011 3:55 PM (in response to AlejandroG94)Re: RE: License Manager Proxy Problem
I see where the confusion is now.
Here are the parameters you specific have:
1. You bought a POD Studio UX1. The POD Farm 2 authorization exists physically INSIDE the UX1's chipset.
2. Computer-based authorization only exists for users who bought an account-based POD Farm 2 license from our website. Since yours is tied to the UX1, it's the UX1 that requires an authorization, not your computer.
So following the lines of #1, I'm going to send you a screenshot of what I see in my version of License Manager. I have 2 devices: the computer I'm on and a POD Studio KB37 that is connected (and seen by the computer) via USB.
This is why I still suspect something else about the USB port/driver state of your Mac system. If you're not seeing the UX1 in License Manager, this tells me that the device isn't fully handshaking with the software program.
Can you trying authorizing your UX1 on your Windows XP via License Manager (look at my screenshot for reference).
We're at the mercy of your Mac's USB port/bus and OSX's interaction with our USB software driver to provide full bandwidth connection to the UX1. You'll know when License Manager displays the device in the list of Hardware Devices on the left.Attachments:
- Screenshot.JPG (50.1 K)
Currently Being ModeratedJun 25, 2011 5:32 AM (in response to Kneehow)Re: RE: License Manager Proxy Problem
thank you for your help
i've now authorized my ux1 device on my windows computer. Both the computer and the device appear as authorized in my windows. I've also updated the software on the ux1 through the license manager. I don't have podfarm on my windows but i'm almost sure that it would work fine with the ux1.
ok so windows is fine, but i need my mac...
the device is authorized, but when i run podfarm in mac it tells i have to authorize the computer too, so i can use the ux1 on it ( same message than before).
i've the same problem, i can't use the license manager on my mac because it doesn't let me login due to a "proxy connection problem". I just have tu authorize the mac, but i can't use the license manager app, don't know why.
i'm guessing.... can i authorize the computer without license manager? that would solve my problem....
as i've said, the ux1 is authorized and fine, and its seen by the mac, so the usbs are well.
if you could talk to someone in the company or something about what i've said above... all my serials are right, so they could see i've a legal copy bought yesterday...
Currently Being ModeratedJun 27, 2011 5:22 PM (in response to AlejandroG94)Re: License Manager Proxy Problem
if i have my ******* serial number... can anyone activate it for my computer since i can't run your painfully programmed license manager on it¿?
damn line 6 is the best no doubt.......
Currently Being ModeratedJul 1, 2011 10:22 AM (in response to AlejandroG94)RE: License Manager Proxy Problem
Your server connections need to have port 80 or 443 outbound, but if the License Manager is not allowing the authorization through this connection, I suggest an internet connection that does not utilize a proxy server to try to authorize your computer.