Skip navigation
Up to Discussions in POD X3
4529 Views 9 Replies Latest reply: May 12, 2009 4:11 PM by Hey_Joe RSS
yard Just Startin'
yard
4 posts since
Aug 8, 2006
Currently Being Moderated

May 1, 2009 9:55 AM

POD X3 PRO - clicks and pops problem

Hello,

I have a question.

I've got POD X3 PRO, and use USB connection. Unfortunately during playback I hear clicks and pops.

I have read about this issue to other models POD, but I didn't find nothing for me.

I don't use USB hub - POD is connected directly to computer. There is USB1.1+2.0 turn on in BIOS.

OS is Windows XP (32 bit, SP3) on PC and computer has these components:

- nForce3 250Gb chipset on GA-K8NSC-939 mainboard,

- AMD X2 4200+,

- 3GB RAM

 

Can someone help me and write what I should do?

Regards.

Tags: pod, usb, x3, problem, pro, clicks, pops
  • Hey_Joe Iknowathingortwo
    Hey_Joe
    606 posts since
    Jan 24, 2007
    Currently Being Moderated
    May 1, 2009 11:03 AM (in response to yard)
    Re: POD X3 PRO - clicks and pops problem

    This document may help.

    I for one had the problem when I first started using Line6 products and their support told me that there was a chipset incompatibility between certain chipsets and the solution for me was the PCI USB card - cost me $10 and the problem was solved but this documents has other advice that may help also as well as what I just mentioned.

    http://line6.com/community/docs/DOC-4282

  • ricksox UberGuru
    ricksox
    11,600 posts since
    Mar 28, 2006
    Currently Being Moderated
    May 1, 2009 11:58 AM (in response to yard)
    Re: POD X3 PRO - clicks and pops problem

    There are several things you can try to eliminate clicks and pops.

     

    1. Fill out your support profile at http://line6.com/account/supportProfile/

    2. Ensure that you have tested all cables to make sure that they are not defective (USB, audio, etc.)

    3. Ensure that you have all cables connections set up properly

    4. Adjust the Buffer Slider in the Line 6 Audio MIDI Control Panel. (Windows Users: Start/All Programs/Line6/Tools/Audio-MIDI Devices; Mac Users: System Preferences/Other/Audio-MIDI Devices)

    5. Adjust Sample Rates and Bit Depths in the Line 6 Audio MIDI Control Panel and ensure that the Sample Rates and Bit Depth settings in the Line 6 Audio MIDI Control Panel also match the project settings in your DAW/recording application

    6. Ensure that you have the Line 6 device set up in your operating system as the main input/output device (sound card); disable internal sound card in your operating system’s Device Manager control panel

    7. Ensure that your Line 6 USB Device is not connected to a powered USB hub; direct USB ports are required and please try ALL available direct USB ports during the troubleshooting process

    8. Remove all non-essential USB peripherals from the computer (not the mouse or keyboard)

    9. Disable any wireless cards on computer in Device Manager

    10. Set Power Schemes on computer in Control Panel (PC Only) to Always On

    11. There are also several other tips and optimizations you can make on your PC. Please refer to the following document for more information:

    http://line6.com/data/l/0a06007213339477ea0690cb2a/application/pdf/GearBox%203.5%20and%20later%20Windows%20XP%20&%20Vista%20Audio%20Tips%20&%20Optimizations%20(Rev%20A)%20-%20English.pdf

     

    Please try all of the above first and let us know if you continue to have any more problems. Thanks!

     

     

     

    Line6Miller

    • yard Just Startin'
      yard
      4 posts since
      Aug 8, 2006
      Currently Being Moderated
      May 4, 2009 3:02 PM (in response to ricksox)
      Re: POD X3 PRO - clicks and pops problem

      Hi,

      first I would like to thanks for answers.

      Follow sugestions I have done each one. I inserted new PCI USB 2.0 card with VIA chipset and the issue seems more bad.

      POD has no logical connect - error number 10 appeared. It is very strange - is the PCI card a kind of hub?

       

      Next, I checked each cable. It is simple because I use original USB cable inluded to POD, and headphones AKG 240MKII only.

      Next, I set every option in Windows as Line6Miller wrote. POD is main input/output device (my old sound card has been removed).

      Next, I adjusted the buffer, sample rates and bit depths in the Line 6 Audio MIDI Control Panel.

      I didn't launch DAW/recording application because the problem is occuring in Windows - during playback in each application (ex. Winamp).

      POD is connected directly - not through hub. POD is the one USB devices connected to computer.

      I don't have wireless cards.

      I use mouse and keyboard on PS2 adapter.

       

      The issue is still occuring and I may say: "I still haven't found what I'm looking for".

       

      --

      yard

      • Hey_Joe Iknowathingortwo
        Hey_Joe
        606 posts since
        Jan 24, 2007
        Currently Being Moderated
        May 4, 2009 4:15 PM (in response to yard)
        Re: POD X3 PRO - clicks and pops problem

        Is the X3P new? Can it be exchanged during a 30 day satisfaction warrantee to see if you have a bad unit?

        Seems like you have bent over backwards to get it to work with your system and your specs look to be in excess of the basic requirements.

        So many of us wouldn't be using them if they didn't work as a general rule of the thumb so I can't help but think there is some kind of hardware issue with this X3Pro

         

        What do you think Mr. Miller?

        Bad Pod?  --  Exchange for a diferent one if it's still new?

  • Line6Andy Line 6
    Line6Andy
    4,345 posts since
    Jun 5, 2006
    Currently Being Moderated
    May 5, 2009 9:42 AM (in response to yard)
    Re: POD X3 PRO - clicks and pops problem

    Hello,

      Error code 10 is usually seen when trying to plug a USB 2 device into a USB 1.x port.  Try using a different computer with USB 2.0 ports installed internally to see if this fixes your situation.

     

    POD X3 Series: Error 10 and Connecting to USB 1.x Port
    http://line6.com/community/docs/DOC-4583

     

     

     

    Line6Andy

     

    Please be sure to award Helpful and Correct points to community members who respond with helpful or correct answers!

    • yard Just Startin'
      yard
      4 posts since
      Aug 8, 2006
      Currently Being Moderated
      May 11, 2009 2:03 PM (in response to Line6Andy)
      Re: POD X3 PRO - clicks and pops problem

      Hi,

      I tried different computer and there were no clicks and pops. I was looking for reason this situation and comparing computers.

      After all I found answer. A power supply unit was a cause of the problem.

      I write about it for others users. This case can help somebody in the future.

      Once again I would like to thanks for help.

       

      --

      yard

      • Hey_Joe Iknowathingortwo
        Hey_Joe
        606 posts since
        Jan 24, 2007
        Currently Being Moderated
        May 11, 2009 3:43 PM (in response to yard)
        Re: POD X3 PRO - clicks and pops problem

        yard wrote:

         

        Hi,

        I tried different computer and there were no clicks and pops. I was looking for reason this situation and comparing computers.

        After all I found answer. A power supply unit was a cause of the problem.

        I write about it for others users. This case can help somebody in the future.

        Once again I would like to thanks for help.

         

        --

        yard

        I'm happy that you found a solution and can start enjoying all the best of your X3P now!

        I would appreciate it if you could be more specific so I can use your situation to direct others to in the future.

        Was the power supply to the Pod bad?

        or

        Was the power supply to the first computer causing the problem and how so?

         

        Cheers,

        Hey_Joe

        • yard Just Startin'
          yard
          4 posts since
          Aug 8, 2006
          Currently Being Moderated
          May 12, 2009 3:36 PM (in response to Hey_Joe)
          Re: POD X3 PRO - clicks and pops problem

          A power supply unit (power pack) inside computer was a cause of the problem.

          My computer had cheap power supply "Take me" and maybe each disruption to the electricity network was causing it?

          I have changed this one with "Tagan" and cliks have disappeared.

          • Hey_Joe Iknowathingortwo
            Hey_Joe
            606 posts since
            Jan 24, 2007
            Currently Being Moderated
            May 12, 2009 4:11 PM (in response to yard)
            Re: POD X3 PRO - clicks and pops problem

            There have been so many causes for audio problems written about since I first joined this community 4 years ago when I bought my XTL, so I probably missed reading about this one - but I will keep it mind for advice the next time I read about someone who has exhausted the possibilities when tracking down the pops and clicks.

            Thanks and I'm glad you are up and running now.

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • Correct Answers - 5 points
  • Helpful Answers - 3 points