Community: Update Doesn't Seem to Update

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1331 Views 10 Replies Latest reply: Oct 17, 2011 10:39 AM by TheRealZap

sxross

17 posts since
Nov 30, 2009

Currently Being Moderated

Jul 10, 2011 5:32 PM

Update Doesn't Seem to Update

I updated to firmware 1.3.1 on my POD HD 500 when it was first announced. I used all the Line6 Monkey stuff and all seemed to be fine. I really didn't give it a lot of thought because everything was working just fine, but now I see that the new amp models aren't there in POD HD 500 Edit. Also not in POD HD 500 Edit are the deep amp parameter control.

I used Line 6 Monkey to redo the install today (it does offer that option) and still none of the new amp models and no amp parameters.

Can anyone think what may have gone wrong?

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Tags: update, parameters, hd500

silverhead
9,592 posts since
Apr 1, 2009

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Jul 10, 2011 5:34 PM (in response to sxross)
Re: Update Doesn't Seem to Update

Have you updated the Pod HD500 Edit program?

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- sxross
  17 posts since
  Nov 30, 2009
  
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  Jul 10, 2011 5:41 PM (in response to silverhead)
  Re: Update Doesn't Seem to Update
  
  Absolutely. Updated drivers, firmware, Edit, the whole installation. Should say, it's a MacBook Pro -- Snow Leopard.
  
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ozbadman
1,474 posts since
Apr 17, 2008

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Jul 10, 2011 6:13 PM (in response to sxross)
Re: Update Doesn't Seem to Update

I'm a little confused by your post.

You say you updated the HD500 to 1.3.1, but this is the HD500 firmware itself, not HD500 Edit. These parameters would then show up on the HD500 unit, not in HD500 Edit.

If you want to see the new paramaters in HD500 Edit, you would need to update HD500 Edit to the latest version. The latest version of HD500 Edit as of the date of this post is v1.03.

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- sxross
  17 posts since
  Nov 30, 2009
  
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  Jul 10, 2011 7:20 PM (in response to ozbadman)
  Re: Update Doesn't Seem to Update
  
  Thanks for the insight. What you said is indeed the problem. Here's why I was confused.
  
  If I look at About POD HD500 Edit, it says version 1.0.0. If I look at Line 6 Monkey, it claims I have version 1.03 installed. Now, after doing a complete reinstall of everything, it looks like I have the right versions. Still not sure about the disconnect between the software version and what Line 6 Monkey saw.
  
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  - ozbadman
    1,474 posts since
    Apr 17, 2008
    
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    Jul 10, 2011 8:24 PM (in response to sxross)
    Re: Update Doesn't Seem to Update
    
    Glad to see you've got it all working.
    
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NicoGamba
5 posts since
Mar 16, 2011

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Oct 17, 2011 7:26 AM (in response to sxross)
Re: Update Doesn't Seem to Update

Where are you find the pod edit v1.3.???
help me please...

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- jimsreynolds
  2,227 posts since
  Jun 27, 43450
  
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  Oct 17, 2011 7:48 AM (in response to NicoGamba)
  Re: Update Doesn't Seem to Update
  
  If you have Line 6 Monkey and select the Pod you own then you will see the version of HD Edit that you need available for download. The latest Line 6 Monkey may be required to and it should prompt you to download the latest if required.
  
  HD Edit will work with HD models only. If you have an older POD then a different version will be required.
  
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- silverhead
  9,592 posts since
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  Oct 17, 2011 7:48 AM (in response to NicoGamba)
  Re: Update Doesn't Seem to Update
  
  NicoGamba wrote:
  
  Where are you find the pod edit v1.3.???
  help me please...
  Two ways:
  - with the Pod HD device connected to your computer, run Line 6 Monkey. It will show you if any of your software is out of date and it will help you update.
  - go to the Donwloads tab at the top of this page. Fill in the blanks, selecting the desired editor in the Software column, and download/install the editor manually.
  
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  - NicoGamba
    5 posts since
    Mar 16, 2011
    
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    Oct 17, 2011 8:55 AM (in response to silverhead)
    Re: Update Doesn't Seem to Update
    
    this is what I thought too .. if I go to the download area of LINE6 tells me that the latest version is 1.3 ....?!?!??!
    and if I go on the monkey .... says the same ..
    
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    - TheRealZap
      11,829 posts since
      Dec 22, 2006
      
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      Oct 17, 2011 10:39 AM (in response to NicoGamba)
      Re: Update Doesn't Seem to Update
      
      windows:
      http://line6.com/software/readeula.html?rid=4039
      mac:
      http://line6.com/software/readeula.html?rid=4038
      
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Update Doesn't Seem to Update

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