Currently Being ModeratedJul 19, 2011 10:23 PM (in response to anderson110)Re: Tuner stopped working
Sounds like a dud switch to me. You could try working the switch a few times to see if it comes good, or cleaning it. Other than that, you'll probably have to replace the switch under warranty.
It has nothing to do with the switch. The switch works perfectly, and that is really pretty obvious from my description. This question should have never been marked answered, if someone had actually read it.
I think what it did have to do with is something having to do with "Tap Tempo". I think I was in some kind of mode where the tuner switch was being interpreted as a tempo tap and not as an attempt to get into the tuner.
I was eventually able to get out of this mode although I'm not sure how I did it.
Currently Being ModeratedAug 22, 2011 6:25 AM (in response to anderson110)Re: Tuner stopped working
I've had this problem a couple of times before. I have no idea how to explain it but in my case the proper tuner behaviour was restored by selecting a different preset. Then you can return to the original preset at any time and the tuner will still work.
Don't know if this explains/resolves your problem but it seems to work for me. And it was pointed out to me by another user but I can't remember who - so thanks to whoever it was!!
Currently Being ModeratedAug 22, 2011 4:39 PM (in response to anderson110)RE: Tuner stopped working
I would suggest to back up your tones using the HD500 edit application, then I would reinstall the latest flash memory v1.31 using the latest version of Line 6 Monkey 1.41. When asked if you would like to keep your presets select no, and proceed to update the flash memory.
Once this has finished you can then load your presets back on using HD500 Edit.
If you still have problem with engaging the tuner with the tap tempo foot switch after reinstalling the flash memory, please have a local Line 6 Service Center assess the unit for you. You may find one in your area by following the link below:
Currently Being ModeratedAug 24, 2011 1:10 PM (in response to Line6Don)Re: RE: Tuner stopped working
It has been at least 48 hours since we've heard from you. We're going to assume your question has been answered and close this support ticket. If you feel your question(s) have not been answered, or, if you have further questions, please feel free to re-open a support thread within our support community and we will answer your questions accordingly. Thanks!
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