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Up to Discussions in Spider Jam
1846 Views 11 Replies Latest reply: Aug 28, 2011 10:29 PM by Laz12u RSS
splover23 Just Startin'
splover23
6 posts since
Aug 3, 2011
Currently Being Moderated

Aug 3, 2011 10:09 AM

No firmware in unit, Urgent!

ok, so i was playing on my spider jam the other day and turned it off to take a brake for a little bit, but came back to it 5 minutes later, powered it on and it instantly says "no firmware in unit." The whole upgrading my firmware thing would be an easy fix im sure, but all of my recordings that are very important are still on there. and theres no interface even on the amp to back them up, im running out of options! is there anything that i can do to save my work?!

Tags: record, upgrade, update, trouble, in, amp, firmware, amplifier, recording, jam, spider, no, unit, urgent
  • TheRealZap Expert Line 6 User
    TheRealZap
    11,829 posts since
    Dec 22, 2006
    Currently Being Moderated
    Aug 3, 2011 10:13 AM (in response to splover23)
    Re: No firmware in unit, Urgent!

    can you read the SD card in your computer?

  • Kneehow UberGuru
    Kneehow
    6,750 posts since
    Dec 26, 2007
    Currently Being Moderated
    Aug 3, 2011 11:46 AM (in response to splover23)
    Re: RE: No firmware in unit, Urgent!

    I'm sorry to hear this; if you have never in the past (when your amp was still booting into it's system software) recorded any of your previously recorded loops using the RCA output to a recording device, they're not going to be accessible at this point.

     

    You can reinstall the firmware of your amp by following the steps outlined in this instruction guide: http://line6.com/support/docs/DOC-4778

     

    But as far as whatever recordings were present in the memory of your amp, if you didn't back them up in the past few years of using the amp, there's not much we can do to help you out since the amp is requiring you to install it's system software.

    • splover23 Just Startin'
      splover23
      6 posts since
      Aug 3, 2011
      Currently Being Moderated
      Aug 5, 2011 9:59 AM (in response to Kneehow)
      Re: RE: No firmware in unit, Urgent!

      i put the new firmware on an SD card and popped it in to the amp, and the screen said "booting from SD" and my interface and everything is normal again but when i do try to go to my recordings they are all there but when i click on them the amp just shuts off or makes a super loud noise. is it still possible that i could get my recordings off before i update the firmware?

    • Laz12u Just Startin'
      Laz12u
      2 posts since
      Aug 26, 2011
      Currently Being Moderated
      Aug 28, 2011 9:43 PM (in response to Kneehow)
      Re: RE: No firmware in unit, Urgent!

      I too am having this pronlem, have the SD disks to download to but they will not format, and yes the lock is off, and these are brand new. So I can not get the software to get the amp to work! and I need it! Can this be purchased through Line6?

                                                                  Thanks,

                                                                           Larry T.

  • Kneehow UberGuru
    Kneehow
    6,750 posts since
    Dec 26, 2007
    Currently Being Moderated
    Aug 5, 2011 10:11 AM (in response to splover23)
    Re: RE: No firmware in unit, Urgent!

    Not if you cannot play them back... for users who have never updated the internal firmware of their device to above 2.0x, the ability to save recordings to an SD card does not yet exist.

     

    So, the only way to "backup" audio recordings on a pre-2.0x firmware device is to access each recording, press "Playback" and then run an RCA cable out of the amp to a recording device to backup those recordings.

     

    Based on your last answer, it appears you cannot access and playback any previously saved audio recordings. Sorry to hear that, but I think the only option at this point is the update the firmware on your amp. There's no other way to get the audio recovered from your device at this point, sorry.

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