Currently Being ModeratedSep 7, 2011 1:48 PM (in response to SeattlePowerpop)RE: Model pack recognition problems. Help!
Connect your Line 6 devices directly to your computers USB port. Close all open applications including POD Farm, launch the License Manager software to de-authorize and re-authorize your computer and devices. Make sure to remove the information when prompted to, and then install again when prompted to, this will ensure that you reinstall all of your available Line 6 assets from your account into your devices and computer.
Currently Being ModeratedSep 8, 2011 5:10 PM (in response to Line6Don)Re: RE: Model pack recognition problems. Help!
Thanks. I followed your instructions above and got the following results:
1. I wasn't prompted to remove anything, nor prompted to reinstall. When I deauthorized, it asked if I was sure. I said yes. No uninstall prompt. Then I reauthorized and it just changed to "yes" with no prompt to install anything.
2. Now when I launch Pod Farm 2 in my Daw, it appears like the model packs are all showing up, but I'm getting a message from Pod Farm 2 that says "Pod Farm 2 is not authorized. Pod Farm 2 will run in trial mode and not all models will appear...."
Please advise on next steps to repair!
Currently Being ModeratedSep 9, 2011 3:17 PM (in response to SeattlePowerpop)Re: RE: Model pack recognition problems. Help!
This is likely related to a permissions issue in OSX.
Click on Finder or the Macintosh HD icon on your desktop.
Next go to:
Username>Library>Application Support>Line 6
Is the folder Empty?
If so, control click inside the folder and select Get Info.
Make sure that sharing and permissions for the folder is set to read and write.
Next create a folder inside the Line6 folder called Guitarport.
Run Line 6 License Manager, deauthorize and reauthorize the computer and Line 6 device one more time.
POD Farm should authorize.
Line 6 Customer Support
Currently Being ModeratedSep 9, 2011 4:07 PM (in response to Line6david)Re: RE: Model pack recognition problems. Help!
Thanks for the ongoing support. But, there is already a Line 6 folder there with a number of sub-folders, including one titled Guitarport. Within that Guitarport folder there are two files: 0177353.aet and l6System.aet
Currently Being ModeratedSep 13, 2011 10:41 AM (in response to SeattlePowerpop)RE: Model pack recognition problems. Help!
If it did not give you the option to remove and install the first time you went through the process, then I suggest you de-authorize and re-authorize your computer and TonePort GX one more time. Proceed to remove your information and reinstall the information for both your computer and TonePort GX. Make sure that you do not have any applications open when you are using the License Manager.