Currently Being ModeratedSep 28, 2011 10:29 AM (in response to mcchs81)Re: RE: Problems with JTV-69
The modelling issue with the 12-string could've been due to a bad firmware (system software) glitch that 9 times out of 10 is corrected with a re-installation of the firmware via Line 6 Monkey/USB.
However that 1 out 10 situation could be due to failing hardware in the guitar: be it a bad piezo element(s) or worse-case scenario an issue with the mainboard/DSP component(s) that read and run the system software. There's always the slight chance of this happening with electronics, unfortunately.
Hopefully the one on the way from the dealer will not have any of these issues. I also hope that you let the dealer know that the unit you received initially requires servicing and they don't just turn it around and sell it to another customer without having it sent back to us for servicing first...
Thanks very much for the informative reply. Musicians Friend seemed quite interested in the nature of the problem and I was left with the impression that they would be contacted Line 6 about the issues associated with my guitar. I returned it and upgraded to the 59 model -- I suspect that I will like the neck better than the 69. I'm keeping my fingers crossed.