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2744 Views 10 Replies Latest reply: Oct 13, 2011 3:28 PM by Line6david RSS
eladdan Just Startin'
eladdan
6 posts since
Sep 17, 2011
Currently Being Moderated

Oct 5, 2011 2:00 PM

Having trouble recording on cubase 5 using Pod HD500

Hi!


I am trying to record a guitar track on Cubase 5 but whenever I open up a new project this message appears:

cubase missing ports.jpg

I've already tried to configure my inputs and outputs on the Setup ASIO Direct Sound Control Panel and it doesn't solve the problem. it does however recognize the Pod HD500 as the output.

 

I used to be able to record using a trial version of MixPad so i think it's a problem involving cubase and some hardware definitions, but not the windows control panel sound settings.

when I enter my sound settings on the control panel it recognizes my Pod as the recording devise, so everything is seemingly fine, but I still can't record.

 

 

any ideas???

thanks in advance

Tags: pod, problem, recording, line_6, 500, hd500, pod_hd, pod_hd_500
  • OliverCaspers Just Startin'
    OliverCaspers
    17 posts since
    Jul 6, 2008
    Currently Being Moderated
    Oct 6, 2011 2:06 AM (in response to eladdan)
    Re: Having trouble recording on cubase 5 using Pod HD500

    From your screen shot I can see that you have assigned the ASIO DirectX driver. You need to use the POD HD ASIO driver instead.Goto devices - configure devices and select the ASIO POD HD for your VST- audio system. This will give you access to the POD HD inputs and outputs.

    • eladdan Just Startin'
      eladdan
      6 posts since
      Sep 17, 2011
      Currently Being Moderated
      Oct 6, 2011 6:57 AM (in response to OliverCaspers)
      Re: Having trouble recording on cubase 5 using Pod HD500

      where exactly is "Devices" located? you mean in the control panel?

      any chance you could specify how to get there? (also I have windows 07 so it might not be exactly the same)

       

      thanks :~)

      • Nick_Mattocks Best of the Best
        Nick_Mattocks
        9,065 posts since
        Mar 26, 2007
        Currently Being Moderated
        Oct 6, 2011 9:37 AM (in response to eladdan)
        Re: Having trouble recording on cubase 5 using Pod HD500

        In Cubase 5 or Cubase 6 Devices is a menu item at the top of the Cubase main screen.

         

        File  Edit  Project  Audio  MIDI  Scores  Media  Transport  Devices Window  Help

         

        Click Devices and select Device Setup at the bottom of the drop-down menu.  On the right, you will see a panel marked VST Audio System with a drop down box.  In that drop-down box list you should see ASIO POD HD500.

         

        Select this to make the HD500 the default low latency ASIO audio interface for Cubase

         

        It is not an OS dependent setting.  it's done from within Cubase itself.

         

        Nick

        • eladdan Just Startin'
          eladdan
          6 posts since
          Sep 17, 2011
          Currently Being Moderated
          Oct 6, 2011 11:27 AM (in response to Nick_Mattocks)
          Re: Having trouble recording on cubase 5 using Pod HD500

          when I try to switch it to  ASIO POD HD500 like you say, i get this message (The currently installed sound card driver does not  support Direct sound input. Recording audio is not possible) then i press OK and i get this following message (ASIO Driver open failure)

           

          like this:

          problemo.jpg

          maybe I need to get a soundcard? I have a laptop (HP Pavilion DV6 6020). I don't know if mine is integrated or not...

          • TheRealZap Expert Line 6 User
            TheRealZap
            11,829 posts since
            Dec 22, 2006
            Currently Being Moderated
            Oct 6, 2011 11:31 AM (in response to eladdan)
            Re: Having trouble recording on cubase 5 using Pod HD500

            i think i remember something about an update for cubase 5 you need to install...

            worth checking with them...

          • silverhead Expert Line 6 User
            silverhead
            9,592 posts since
            Apr 1, 2009
            Currently Being Moderated
            Oct 6, 2011 11:35 AM (in response to eladdan)
            Re: Having trouble recording on cubase 5 using Pod HD500

            Perhaps your Pod HD500 driver was not installed, or is corrupt. I suggest downloading and installing the driver again.

            See the Downloads tab at the top of this page; select the HD500 driver for your OS. Download and install it. Make sure your HD500 is not connected when you install. After successful driver installation connect your HD500 and try configuring it in Cubase again.

          • Nick_Mattocks Best of the Best
            Nick_Mattocks
            9,065 posts since
            Mar 26, 2007
            Currently Being Moderated
            Oct 6, 2011 12:31 PM (in response to eladdan)
            Re: Having trouble recording on cubase 5 using Pod HD500

            As Zap suggests ensure that you are running the latest updated version of Cubase 5 - Steinberg provided free updates to version 5.5 and these are available on www.steinberg.net

             

            As Silverhead suggests, make sure you have got your HD500 connected to your system (I'm running Windows 7 Professional 64 bit on this laptop which has both Cubase 5.5 and Cubase 6 installed, so provided you have everything plugged in and you are running the latest version of Cubase and have the latest HD500 drivers installed (Cubase is obviously seeing the driver as it appears correctly in the list in your last screen grab), you should be able to get it to work.

             

            Just to ensure that your HD500 is working correctly, in Windows 7 it should automatically take over the duties of 'sound card' when you plug it in, so Windows Media Player files or You Tube should play back audio through the HD500 audio outputs.  Does your HD500 work like this?  If not then, even if you manually select the default audio output device in Windows as the POD HD500 it still doesn't work you may have a more fundamental error than what you appesar to be seeing in Cubase.  So, I suggest going back a step before Cubase and making sure the POD HD500 is functioning correctly as an audio device in Windows before further complicating matters with Cubase

             

            Nick

  • Line6Hugo Line 6
    Line6Hugo
    6,580 posts since
    Apr 8, 2007
    Currently Being Moderated
    Oct 11, 2011 3:47 PM (in response to eladdan)
    RE: Having trouble recording on cubase 5 using Pod HD500

    All of the suggestions provided are very helpful.  Please let us know if you need further support.

       

      Regards,

       

      Line6Hugo

  • eladdan Just Startin'
    eladdan
    6 posts since
    Sep 17, 2011
    Currently Being Moderated
    Oct 13, 2011 6:12 AM (in response to eladdan)
    Re: Having trouble recording on cubase 5 using Pod HD500

    Yes, I'm sorry. I've been meaning to reply but I only had time to look into it after a few days and I thought the discussion was closed.

     

    anyways I seem to have solved the problem. It turns out that only after I redefined my pod as the audio output, Cubase accepted the  ASIO Pod HD500 and it actually did record, but I didn't see the soundlines vibrating, because the volume was to low.

     

    so thanks to everyone for the helpful suggestions and especialy nick for his detailed reply.

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