Currently Being ModeratedOct 14, 2011 3:51 PM (in response to mnelson_1964)RE: Help! Is my Spider Jam Shot?
Try a factory reset on the Spider Jam:
Hold down the settings/tone button as you turn on the power and hold the button for 5-8 seconds.
Line 6 Customer Support
Currently Being ModeratedOct 14, 2011 4:34 PM (in response to Line6david)Re: RE: Help! Is my Spider Jam Shot?
Thank you for your reply David, but as I stated in the last sentence of my original post I have tried to do the factory reset with no success.
I once saw a post on here about using a memory card to upload the "firmware" to my amp but I can't seem to find the link again.
I love my amp and cannot afford a new one. I'd like anyone's suggestions because Dallas is the closest city with an authorized service center and I have serious apprehensions about shipping my amp away in fear of it being dammaged beyond repair.
Currently Being ModeratedOct 20, 2011 9:44 AM (in response to mnelson_1964)Re: RE: Help! Is my Spider Jam Shot?
I would say before going the route of a Service Center, a reinstall of the firmware is most definitely something you can try (provided you have access to a standard SD card less than 2 GB).
Here's the link to the Spider Jam 2.09 firmware install/update instructions document: http://line6.com/support/docs/DOC-4778
If you have the time to give these steps a try, please do so. If after a successful reinstall of the Spider Jam's firmware you should continue experiencing this symptom/state, then the bad news is that the problem is much deeper than the system software realm and occurring on the hardware component level. In this case, only a repair technician will be able to diagnose the point of malfunction and offer a physical solution (replacement of a hardware component board, most likely). Let's keep our fingers crossed that a reinstall of the amp's system software/firmware will do the trick!